How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
News & Insights
Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.
Filter By
Teams Talk is enabling UC and voice services via Microsoft Teams
Over the years digital crime has been on the rise and businesses, in general, have had the ability to fight any threats via in-house cybersecurity...
Teams Talk is re launching with UC and Voice services
Offering bundled minutes and more advanced UC features, Teams Talk Pro is perfect for Medium sized enterprises wanting a unified communication solut...
Do you need an international phone number for your business?
International phone numbers allow any business to compete in any market, worldwide. In the past, consumers would know from your phone number that ge...
Head of Software Development, James Dawson
James Dawson is our Head of Software Development and explains how his team of developers came up with this innovative solution. Recently we ...
The ISDN Switch off is not that far off!
In short, the process is simple and pain free with the benefit of improved cost savings, increased productivity and numerous other advantages. By choo...
Hosted phone systems – What do they do for business communications?
Elite Group can deliver a range of options for businesses when it comes to hosted phone systems. With over 20 years’ experience in the communication...