MiVoice Business From Mitel

Enhance the experiences of both your team and your customers with the feature-rich Mitel MiVoice Business Communications solution from Elite Group.

Find Out More

The Voice of Your Business is Heard with MiVoice Business

Take advantage of dynamic, unified communications that keeps your business connected, whether your team are in the office, on-the-go or working from home. With a MiVoice Business, your communications have the flexibility, agility and efficiency to meet the needs of the modern workforce and your customers.

Tailor-made communications solution with MiCloud Flex

Tailor-Made Communications Solution with MiVoice Business

MiVoice Business is a cloud-ready communications solution that delivers the seamless integration of, voice, email, unified messaging, mobility, presence, conferencing, contact centre and applications. Whether you choose to host the solution yourself or would prefer to host it within our secure Azure infrastructure, our team is here to support you.

Whether your team is working on the go, in the office or from home, they have access to the same communications functionalities.

How does Mitel MiCloud Flex works at Elite

How Does Mitel MiVoice Business Work?

MiVoice Business can be delivered onsite, hosted or a hybrid of the two.  The powerful solution enables your employees to use a single identity, phone number, voice mailbox and extension, whilst working from anywhere. It can be accessed from desktop phones, attendant consoles, softphones and accessories for flexible communication that doesn’t compromise on quality.

Provide flexibility, agility and all the communication tools your team needs to be productive and efficient with MiVoice Business.

Why choose a MiBusiness voice subscription?

Spread the Cost with Mitel MiVoice Business Subscription

Enjoy feature-rich communications that fits your budget, with reduced upfront communication costs and easy-to-understand, monthly billing. Deploy your solution in a way that suits your business the best, whether that be on-premise, private cloud or in the public cloud.

Regular updates ensure you’re always using the latest software and security processes, without interruptions as you can decide when your system is updated. Scale your solution, up or down, whenever you need, effortlessly and only pay for what you use. Mix and match user experiences for a solution that is tailored to your exact needs.

Discover MiVoice Business Subscription
SD-WAN Analytics: Leveraging Data Insights for Network Optimisation

Improve Customer Service with In-depth Analytics

Access powerful call analytics at the touch of a button within the MiVoice Business platform. Gain improved visibility across your customer service activities and identify areas for improvement to provide enhanced customer experiences.

With integrated call analytics included within your MiVoice Business solution, you can monitor the performance of your teams, analyse customer interactions and make informed decisions to improve your business operations and customer service.

Key Features

MiVoice Business from Elite Group equips your staff with everything they need to connect with colleagues, provide the best experience for customers and be productive from anywhere.

Enhanced Mobility

Through utilising smartphones, softphones and tablets, your team can utilise the same communications functions, wherever they are.

Rich Unified Communications

Boasting a wide range of features, productivity is boosted, collaboration is more powerful than before and your team's experience is improved.

High Level Security

All communication is safeguarded with the highest level of security, so you have peace of mind that your data is secure.

Tailored Communication

With voice, messaging, conferencing and more included within your licence, your team can communicate in the way that suits them best.

Strategic Insights

Access to in-depth analytics will drive improved decision-making and enhance performance.

Business Benefits

Take advantage of improved collaboration, productivity and communication with MiVoice Business from Elite Group.

A simple unified platform with Elite

Simple, Unified Platform

Enhance communications and collaboration with a single, comprehensive business tool that is managed and monitored from one location.

Easily scale your solution to meet the needs of your evolving business.


Only pay for the features you use. Easily scale your solution to meet the needs of your evolving business.

Collaborate from anywhere with Elite

Collaborate from Anywhere

Employees can enjoy the flexibility to communicate and collaborate from any location, on any device.

Your solution is implemented and integrated quickly and efficiently

Managed Deployment

No long installation periods or difficult setups, meaning your solution is implemented and integrated within your existing systems quickly and efficiently.

You can scale your Mitel solution to fit your evolving business


Adding and removing users to suit the needs of your evolving business is simple and doesn't require any complicated wiring, installation or complex hardware.

Improve your customer experience with Elite

Improved Customer Experience

With flexible routing options, a broad feature set and call analytics, you have everything you need to deliver excellent customer experiences.


Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.

Vanessa Worsley | Director of Finance, Urban Bliss

Mitel Frequently Asked Questions

Elite Green Certified Partner

We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.

Mitel are committed to reducing carbon emissions and promoting sustainable practices throughout their supply chain. They strive to empower employees by fostering a welcoming environment and positively contributing to the communities that they operate within.

Partnering with Mitel contributes to our commitment of becoming a sustainable company.


Your Experience is Our Priority

UC Customer Ratings


Of customers rated our service as
either good or excellent.

UC Customer Satisfaction


Above the industry average
CSAT Score.

UC Response Time


You can rely on a quick answer to
your support request.

Your Business Deserves Tailored Communications

Ready to improve your communications with a feature-rich Mitel solution that meets the needs of your business? We’re ready to help!

Fill in our contact form and one of our specialists will be in touch soon.

    By submitting this form, you are consenting to be contacted by phone or email by Elite Group and all Elite Group associated companies. Elite Group is committed to protecting and respecting your privacy and will only use your information to market relevant services or products to you. To view our Privacy Policy click here

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.