Call2Teams is the premier Cloud service for easily connecting Microsoft Office 365 Teams users to a business phone system with no hardware or software changes required.

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Elevate Your Existing Voice Solution with Calls2Teams

Take your existing voice service and transform it into a comprehensive UCaaS solution with Calls2Teams. This simple cloud service connects Microsoft Teams to your business phone system on a monthly price-per-user model. Agile, adaptable communications that saves costs, improves productivity and transforms your business’s communications.

How Elite

How Does Calls2Teams Work?

Calls2Teams works by enabling you to use Microsoft’s global infrastructure to operate your business phone system through Microsoft Teams. The solution is hosted within the Microsoft Azure cloud and connects Microsoft 365 Teams users to your existing business phone system, easily and efficiently.

Calls2Teams is cost-efficient. There is no need to invest in new hardware, as you can utilise mobile devices, laptops and PCs, as well as VoIP phones with the solution. Your subscription is based on a per user per month model, so you only pay for what you use and scaling your solution, up or down, to suit your needs is simple.


Everything Your Team Needs in One Platform

Calls2Team provides a user interface that your team is already familiar with, alongside your integrated business voice solution, providing everything they need to collaborate, be productive and deliver the best service to your customers. Users can refer back to meeting notes, chats and shared files, for seamless productivity and quick decision-making.

With all the information your team needs at their fingertips, when your customers call into your business, they are prepared and ready to provide the answers they need. Your customers can rely on a personalised and informative experience with your business.

Powerful communications with calls2teams

Powerful Communication That Grows with Your Business

Calls2Teams enables your employees to enjoy the full Microsoft Teams phone and calls experience with zero disruption to your existing system. Offered on a monthly price-per-user model, the solution allows for improved business agility and adaptability and creates the opportunity to scale up or down as needed, without the worry of fixed term costs.

With multiple communication channels integrated within one platform, your team can seamlessly switch to the best option for the job. From hopping on a video call to discuss ideas or find the solution to an issue to taking calls via your business phone system to communicating via instant message whilst completing other tasks simultaneously, this is a solution that is built for efficient collaboration and productivity.

Elite in-house engineer

Why Elite for Call2Teams

We are proud to be a Microsoft Gold Partner, which means you have access to highly experienced and knowledgeable specialists that are certified by Microsoft themselves.

All of our specialists are required to undertake rigorous training, so you can rely on us to provide an expert service that helps you to get the most out of your solution.

Alongside expert advice and support, you will have access to your own, named, dedicated Account Manager, who will ensure your solution is always fit for purpose and take the hassle out of managing your contract.

Connect Your Business Phone System to Microsoft Teams

With Calls2Teams, you have a reliable, multifunctional communications solution the improves the experience of both your employees and your customers.


One Platform

All activity takes place within the Teams interface, including access to your business phone system. Connect and call externally with just the click of a button.


Powerful Features

Streamline and simplify calls with call history filtering, dialling directly from your contact list and transferring calls, all within one interface.


Easy Deployment

Implementing your new solution is simple, with minimal disruption to your business, so you can spend more time getting the most out of Calls2Teams.


Familiar Interface

With Calls2Teams, your team can use the Microsoft Teams user interface that they are already used to, so there’s no lengthy training sessions required.

Key Features

Calls2Teams, the ultimate cloud solution for connecting your Microsoft Teams users to your existing phone system.

Unleashes the Full Teams Potential

Voice-enabled functionality drives collaboration, leading to quicker achievement of business goals and objectives.

No Extra Software or Hardware Required

Integration is completed between the Microsoft platform and your telephony platform, so there is nothing for you to install and you can keep all your existing features.

Access a Global Infrastructure

Allow your employees to carry on working with the Teams interface they already know - wherever they are - across Microsoft Azure’s global infrastructure.

Highly Secure

24/7/365 monitoring and support comes as standard, along with built-in enterprise-grade encryption and security.

Case Study - Chantelle Lighting

Following challenges brought about by the pandemic, Chantelle Lighting, a bespoke decorative lighting manufacturer, were looking for a solution to enable effective communication, both within the office and from home. Watch this short clip to see how 8x8 excelled the way of working for Chantelle Lighting.

Business Benefits

allows for superior business agility and scalability

Easy and Quick Scalability

The monthly price-per-user Call2Teams model allows for superior business agility and scalability up to 5000 users.

communicate and collaborate anywhere

Continuity and Flexibility

Give your workforce the ability to communicate and collaborate anywhere they have an internet connection.

Calls2Teams operates on an enterprise-grade, high-availability infrastructure

Highly Reliable

Calls2Teams operates on an enterprise-grade, high-availability infrastructure powered by Microsoft Azure.

Calls2Teams requires zero upfront investment

Protect Budgets

As a fully cloud-managed solution, Calls2Teams requires zero upfront investment in extra hardware or software.

Employees continue to enjoy the Teams experience they’re already familiar with

Ease of Use

Employees continue to enjoy the Teams experience they’re already familiar with while admins manage the service through a simple, web-based interface.


Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.

Vanessa Worsley | Director of Finance, Urban Bliss

Calls2Teams Frequently Asked Questions

Elite Green Certified Partner

We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.

Microsoft have dedicated themselves to a range of sustainability commitments. By 2025, Microsoft have pledged that they will protect more land than they use. By 2030, Microsoft will be carbon negative, will be replenishing more water than they use and zero waste across their direct waste footprint. Finally, by 2050 they will remove their historical emission since their inception in 1975.

Partnering with Microsoft contributes to our commitment of becoming a sustainable company.


Your Experience is Our Priority

UC Customer Ratings


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either good or excellent.

UC Customer Satisfaction


Above the industry average
CSAT Score.

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your support request.

Transform Your Communication with Calls2Teams from Elite

Ready to unlock the full potential of Microsoft Teams? Our team of Microsoft certified specialists are here to help you implement and get the most out of Calls2Teams, to boost your team’s productivity and improve your customer’s experience.

Fill in our contact form and one of our specialists will be in touch soon.

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