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Unified Communications

How Can Healthcare Services Benefit from Unified Communications?

If ever there was an industry in which effective communication is critical, it is the healthcare industry. With so many patients and other moving part...

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Unified Communications

Navigating Travel Industry Risks with Intelligent Communications

We’re going to explore some real-life unforeseen circumstances that the travel industry has had to navigate and how intelligent communications solut...

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Telephony

10 Key Features of 8×8 XCaaS

Combining the best elements of UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service), XCaaS (Experience Communications a...

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Telephony

5 Ways CCaaS Benefits Agent Management in the Travel Industry

CCaaS is a powerful communications solution, that goes beyond simply enabling teams to connect with each other and customers in a more productive way....

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Telephony

How Do UCaaS Solutions Solve Internal Communication Challenges?

What exactly are Unified Communications and UCaaS systems? How can they be used for the betterment of internal communications in large businesses? And...

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Telephony

5 Ways Microsoft Direct Routing Can Improve Your Communications

High-speed internet, cloud computing, and in-depth communications systems have changed how businesses interact and share information, both internally ...