“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Powerful Partnerships Give Access to the Best Analogue Lines
Backed up by almost two decades in the industry, Elite can provide your business with a host of complimentary products and services to run alongside your existing calls and lines.
We have strong relationships with some of the UK’s largest providers, meaning we can offer you the best and most beneficial solutions for your business. These include scalable, resilient solutions with a single analogue line or spliced analogue lines that allow multiple lines to share the same telephone number.
High Quality Analogue Lines for High Quality Communication
Ensure flexibility and business continuity and switch to higher quality business lines with Elite today.
*NOTE: Analogue lines as we currently know them will change over the coming years as part of the Openreach PSTN shutdown in 2027. All existing analogue and ISDN services will be end-of-life between December 2022 and January 2027. This will bring new and exciting next-generation online services such as hosted telephony into the mainstream. Elite provide these solutions now and offer consultancy services on when to migrate and what product might be best for your business.
Key Features
As communications experts, Elite have transferred phone lines for businesses of all sizes while cutting costs and delivering a cutting-edge service.
Business Benefits
Quick and Easy Installation
Reduce disruption to your business with an Elite telephone line installation. We can also deliver out of hours support to ensure install occurs at a time that suits you.
Expert Support
Enjoy peace of mind with our dedicated support team, including your own personal account manager and customer services representative.
Partnerships with Leading Carriers
Benefit commercially from Elite’s close relationships with leading UK and international telecoms carriers.
One Stop For All Communications
Simplify processes by getting all your communication and IT services from a single, expert provider.
Easy Cost Management
Receive easy-to-read monthly bills that can be accessed via our secure, online billing portal.
Your Experience is Our Priority
Why Choose Us?
Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
“We currently deal direct with EE and O2, as well as Elite, but we were keen to work with just one supplier to simplify things. Out of the companies we currently deal with, it made sense to make Elite our preferred supplier, because with them we get one dedicated account manager who will always get back to use about our queries very quickly. It also means we will be able to view all of our bills online in one place, making it much simpler to keep track of our spending.”
“One of the main reasons I recommend Elite Group is their commitment to delivering world-class customer experiences and innovative digital transformation solutions. Their team truly takes the time to understand our unique needs and provides tailored solutions that drive innovation and excellence.”
“I would absolutely recommend Elite Group. Their customer response time is very good. When I’m on tour, it’s 24/7, there’s no 9 to 5 – it’s around the clock work. So, when we need something doing, let’s say on a Saturday or Sunday and I call or email Elite Group, they’ll answer and will find a solution for me, which is invaluable.”
“Elite are good people to deal with. They genuinely try to keep customers happy. They are professional, responsive, and easy to deal with”.
“Elite’s development of a custom reporting suite and their proactive technical expertise has been game-changing. Their tailored solutions and problem-solving approach give us confidence in the growth of our telesales business.”
“Over the past two years, our partnership with Elite to manage our mobile network has been instrumental in enhancing our connectivity and in reducing our operational costs. Their brilliant approach to providing support and managing our account has provided real benefit to GAMA Healthcare in terms of cost savings and improved service.”
“After seven other migrations throughout my career, this has been by far the best delivery of solution I have experienced.”
“I would recommend Elite for their customer service, approachability, and speed of delivery, as well as their project management.”
Looking for Bespoke Analogue Telephone Lines
Whether you’re looking to get the ball rolling with a bespoke phone line from Elite or you’re in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!
Frequently Asked Questions
How long does it take to switch to a current analogue telephone line over to elite?
Elite can apply to take over your telephone line as a ‘like for like’ transfer, meaning there will be no call disruption whatsoever. Transfer takes around 10 working days and all your current call features will be taken over by us and remain unless you inform us otherwise.
What are Care Levels?
A Care Level is a level determining the speed in which your fault will be responded to by Openreach. Elite offers various types of Care Levels and you can review each one before deciding which is the best for your business.
Can I take number if we move address?
If you are moving premises within the same exchange area you should be able to retain your current number. If you are moving outside your existing exchange you can still retain your number by porting it to our inbound number platform.
How long does it take to install lines?
Typical lead times are within 10 working days for analogue lines for voice calls.
What happens with this product as part of the PSTN shutdown?
The Openreach PSTN shutdown will be completed by January 2027. This means all analogue and ISDN services will be phased out between 2023 and 2027 and customers will need to replace them with next-generation online services such as SIP and UCaaS. Elite can provide you with consultancy on what services are best for your business to migrate to during this period.
