News & Insights

Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.

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Unified Communications

Navigating Travel Industry Risks with Intelligent Communications

We’re going to explore some real-life unforeseen circumstances that the travel industry has had to navigate and how intelligent communications solut...

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Uncategorised

How To Streamline Your Hospitality Business with Unified Communications

Few areas of businesses are as dependent on guest satisfaction and the opinions of the customer base as the hospitality landscape, which is why these ...

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Unified Communications

How Can Healthcare Services Benefit from Unified Communications?

If ever there was an industry in which effective communication is critical, it is the healthcare industry. With so many patients and other moving part...

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Digital Transformation

What the PSTN Switch-off Delay Means For Your Business

Openreach have announced a delay in the switch-off of the Public Switched Telephone Network (PSTN), which was initially set to be completed by 2025. H...

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Telephony

10 Key Features of 8×8 XCaaS

Combining the best elements of UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service), XCaaS (Experience Communications a...

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Telephony

5 Ways CCaaS Benefits Agent Management in the Travel Industry

CCaaS is a powerful communications solution, that goes beyond simply enabling teams to connect with each other and customers in a more productive way....

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Telephony

How Do UCaaS Solutions Solve Internal Communication Challenges?

What exactly are Unified Communications and UCaaS systems? How can they be used for the betterment of internal communications in large businesses? And...