PhoneLine+ From Elite

The cost-effective, easy-to-use solution that improves the experience of your customers by ensuring you never miss a call. With PhoneLine+ from Elite, your business is prepared for the future, beyond the switch off of traditional analogue lines.

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What is PhoneLine+ ?

PhoneLine+ replaces your traditional landline phone with up-to-date VoIP technology to deliver voice calls over your broadband network.

Alongside the expected features of traditional landline telephony, such as voicemail, call divert and call hold, you can take advantage of a wealth of extra features that improves both your communication and your customers’ experience with your business.

PhoneLine+ can be accessed via a range of devices including, computers, tablets, mobile phones and IP handsets. We can even provide an adaptor for your current phone, removing the need to invest in new equipment, making this solution incredibly cost-effective.

Why your business should switch to Elite Groups phoneline plus solution

Why Should I Switch to PhoneLine+

With the network that supports traditional landline telephony (PSTN) is being switched off, you need a solution where calls are delivered and received using the internet. This is known as VoIP (Voice over Internet Protocol).

PhoneLine+ is super simple to install and easy to use, so you can start taking advantage of your new business phone line in no time! If you already have a broadband service, it’s likely that this will be able to support PhoneLine+, which keeps costs low and disruption to a minimum.

Which PhoneLine+ Package is Right for My Business?

PhoneLine+, Handset and Broadband

An all in one package, which includes a PhoneLine+ licence, a broadband service and either a handset, analogue telephone adapter or PC USB headset, all with no up-front, one-off charges. Take advantage of a discounted PhoneLine+ licence when purchased with broadband.

PhoneLine+ and Broadband

A package for businesses who don’t need a handset due to using PhoneLine+ via the app on PC or smartphone. No up-front, one-off charges and enjoy a discount on your broadband service. Enjoy a discounted PhoneLine+ licence when you purchase the solution with broadband.

PhoneLine+ and Handset

The perfect package for businesses who want to use PhoneLine+ with their existing internet connection with a handset, analogue telephone adapter or headset.

Key Features

Developed with the needs of small businesses in mind, PhoneLine+ enables you to save time and work smarter.

Never Miss a Call

Your business phone is no longer tied to a physical space, as you can make and receive calls on devices of your choice, including your mobile and laptop. If you need to move away from your desk, you can use the ‘Set Yourself to Away’ function to send your calls to voicemail or a colleague.

Easy to Use

No need to read complicated manuals to get the most out of PhoneLine+. With a simple and intuitive interface with all of the main functions on the front page, you don’t have to wait around to start taking advantage of your new solution.

Information At Your Fingertips

The contacts function stores all of your business essential numbers and provides the ability to sync your contacts from your phone. The Call Activity log enables you to check the details of a miss call, so you’re always connected to your customers.

Make Changes Instantly

Alter your call handling preferences and your availability with just a click. Any changes you make are set automatically.

Easy Installation

No need to wait around for an engineer. When you sign up to PhoneLine+, it is delivered instantly via email. Simply download the app or soft client to your device(s) of choice and immediately start making and receiving calls.

Designed with You in Mind

During the development of PhoneLine+, many small businesses, like yours, were consulted in order to ensure it delivers functions, features and benefits that meet your needs.

Phoneline plus will save you time and money

Cost-Effective

With no complicated installation needs or hardware requirements, PhoneLine+ saves you money and time.

Futureproof your business communications with phoneline plus

Futureproof Communications

Your business is ready for a future beyond the switch off of traditional analogue lines and provides an improved experience for both your team and your customers.

Expert Support

Whether you need help getting started or you have a query about your new solution, our team of specialists are here for you for whatever you need.

Elite Green Certified Partner

Gamma is a fully certified Carbon Neutral company that purchases 100% renewable energy to power its business in the UK. They continuously measure their carbon footprint and reduce their emissions through investment in a variety of green initiatives. Partnering with Gamma contributes to our ability to operate in a more sustainable way.

Your Experience is Our Priority

Customer Ratings

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Of customers rated our service as
either good or excellent.

Customer Satisfaction

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Above the industry average
CSAT Score.

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You can rely on a quick answer to
your support request.

Why Choose Us?

Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.

Security

PhoneLine+ conforms to ISO 27001 specification which means it adheres to stringent data security policies and procedures. Your PhoneLine+ portal and web client are safeguarded with secure password protection.

Collaboration

PhoneLine+ provides greater flexibility, enabling you to take and receive calls from a range of devices. This allows your team to work better together to serve your customers and complete tasks without missing a call.

Productivity

With simple implementation and a user-friendly interface, your team can spend less time getting use to PhoneLine+ and more time making the most of using the features and benefits it provides.

Profitability

With no long installation periods disrupting your business and no need to buy expensive new hardware, PhoneLine+ saves you both time and money.

Prepare Your Business for the Future with PhoneLine+ from Elite.

Let’s work together to make your business communication more efficient with PhoneLine+.

Fill out our form and one of our specialists will be in touch soon.

PhoneLine+ Frequently Asked Questions

If your business is using a single analogue line for inbound/outbound calling, you need a solution that prepares your business for the PSTN switch-off. PhoneLine+ provides all of the features you are familiar with when using traditional landline telephony, with the added benefits of having a cloud-based telephony service, which enables you to make and receive calls over the internet. If you need multi-channel voice (the ability to make and receive multiple calls at once from the same number/system, distribute inbound calls via hunt groups) then you need a UCaaS solution, such as 8x8 or Gamma Horizon. Check out our UCaaS solutions for more information.

Yes! The included destinations are all UK 01, 02, 03 and 07 numbers and 5 commonly dialled international countries (excludes toll free/premium rate). This is subject to fair use, specifically, as it relates to dialler traffic or fraud. If you need more information, please give us a call or fill in our contact form and we will be happy to assist.

It couldn’t be easier! As soon as we create your account, you will receive a link to set up your password. Once that’s done, you’ll be in the PhoneLine+ web portal, which includes guides on how to make any change you need. If you need any further assistance our expert team are here to support you.

We will handle all of the logistics of moving to your new solution for you. We will port your existing telephone number into the PhoneLine+ platform, which generally takes 3-5 working days. As soon as that is complete, you can make and receive your business calls using PhoneLine+ If we are also migrating your broadband to SoGEA or FTTP, we will align key dates to minimise any risk of downtime to your business.

We can provide a full list of compatible hardware on request. Handsets and analogue telephone adapters need to be provided via Elite Group to work with the platform, but third party headsets can be used at your discretion.

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