8x8 X-Series Communications Platform

The 8x8 X Series is the first-of-its-kind Experience Communications as a Service (XCaaS) platform that unifies voice, video, chat and contact centre.

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What is 8x8 series with Elite Group?

What is 8x8 X-Series?

8×8 are a global provider of secure, cloud-based, unified communications and contact centre solutions. The X Series brings the experience of both your teams and your customers together within one intuitive platform.  It unifies the best of voice, video, chat, contact centre analytics and APIs for everyday business apps, for superior communication that meets the needs of your people and your customers.

A powerful alternative to traditional on-premise office phone systems that rely on outdated technology and provide very basic features, the 8×8 X Series, boasts a wealth of features that fuel productivity and collaboration from anywhere. All licence types include soft client for desktop and mobile, so whether your team are working from the office, on-the-go or from home they have access to high quality communication and collaboration options.

Harness your business capabilities with 8x8 series

Harness your business capabilities

However large or small your business, 8×8’s scalable platform grows with you. Adding and removing users from your system, as needed, is quick and easy, enabling your team to have the tools they need as soon as they join your ranks. No lengthy installation processes and no waiting around for hardware.

Work your way, with a range of integration opportunities for your business critical applications and CRM systems that boost productivity, provide vital insights to help you make better decisions that benefit your customers’ journey with you and provide a tailored experience for each of your employees. Everyone in your team is empowered with everything they need to get the job done and impress your customers.

One platform, one experience...

Want to find out how 8x8 can benefit your business? Check out our video to find out how 8x8's XCaaS solution ensures the best experience for customers, partners, and employees across your company, with all your communication and collaboration tools at your finger tips.

FREE 8x8 Demo

Get a FREE 8x8 demo with an Elite Group Unified Comms Consultant. Gain a better understanding of the solution, from it's features to benefits and more.

Key Features

Bringing the experience of your customers and team together for the best productivity, engagement and collaboration.

Cloud-based solution that allows rapid deployment

Unlike traditional PBX telephony, there's no wiring or drawn-out installation periods to hold you back. Once your solution is connected to your internet connection, you're good to go.

Access anytime, anywhere

Soft client is included as standard, enabling your team to access essential communication and collaboration features through the desktop and mobile apps, web browser or desk phone.

A full reporting suite for UCaaS

Gain a wealth of data and insights that enable you to monitor, assess and improve your communication, provide training where necessary and optimise every step of a customer's journey with your business.

A range of integration opportunities

Your team have everything they need to get the job done through the integration of your business applications and CRM platforms.

Business Benefits

Scale Elite


Easily add or remove users as required.

Connect to your business easily with Elite


Connect to your existing business and CRM applications.

Elite will manage and monitor your 8x8 solution in one simple interface

Simple Management

Manage & monitor from one admin interface.

Work from anywhere with Elite

Remote Working

Soft client for desktop & mobile - contact centre is URL-based.

You can ensure business reliability with Elite


Guaranteed 99.999% financially-backed SLA for all communications - worldwide, 24 hour support.

View which users are available for support instantly with Elite


View which users are available for support, instantly.

Case Study - Chantelle Lighting

Following challenges brought about by the pandemic, Chantelle Lighting, a bespoke decorative lighting manufacturer, were looking for a solution to enable effective communication, both within the office and from home. Watch this short clip to see how 8x8 excelled the way of working for Chantelle Lighting.

Elite Green Certified Partner

We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.

8x8 are working towards their goal of 100% renewable energy across their data centre partners and have annual environmental reviews.

Partnering with 8x8 contributes to our commitment of becoming a sustainable company.


Your Experience is Our Priority

Customer Ratings


Of customers rated our service as
either good or excellent.

Customer Satisfaction


Above the industry average
CSAT Score.

Response Time


You can rely on a quick answer to
your support request.


Why Choose Us?

Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.


The Elite Group 8x8 platform conforms to stringent specifications for securing financial information, customer privacy and computer networks.


From simple voice services to multi-channel contact centres, the X Series is perfectly matched to the increasingly agile needs of the modern workplace.


Elite Group and 8x8 enhance productivity by giving the right tools to staff to do their jobs successfully.


One of the best ways for a business to improve profitability is via its employees, utilising future-proof, cloud-based technology.

Interested in 8x8 for your business?

Whether you're looking to get the ball rolling with cloud-based, unified communications or contact centre solutions from Elite, our team is here to help! Fill in our contact form and one of our specialists will be in touch.

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