Cloud & Hosted Phone Systems (UCaaS)

Optimise your existing communications with Elite’s all-in-one phone system. Communicate and collaborate efficiently with our voice, messaging, and conferencing applications.

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Transform Your Business with Cloud Communications

UCaaS solutions enable you to provide the best experience for your customers whilst providing all the tools your team needs to communicate and collaborate effectively. From streamlined processes and increased productivity to cutting costs and more, a cloud or hosted phone system from Elite Group provides a wealth of benefits.

Boost collaboration with a feature-rich cloud phone system

Boost Collaboration with a Feature-Rich Cloud Phone System

Elite’s cloud-based, feature-rich UCaaS solutions are tailored to meet the needs of your business. Gamma Horizon, 8×8 X Series and Mitel Flex are all highly resilient, scalable and offer a range of industry-leading functionalities to boost your digital presence, simplify processes and improve collaboration.

Efficient teamwork is no longer tied to a physical office space. With a phone system based in the cloud, your team can work from any location and still access the same functionalities as they would in the office. Whether they are collaborating on a document whilst working remotely or jumping on a video meeting whilst on the train to a client, your team can work together efficiently regardless of where they are based.

Improved productivity with UCaaS solutions from Elite

Improved Productivity with UCaaS Solutions From Elite

With multiple communication channels and a wealth of productivity tools and features at your team’s fingertips, they have everything they need to get the job done. File sharing and live document editing, allows access to a virtual environment where your team can work together in real time, as they would in the office. Users can seamlessly switch from instant messaging to calling and video meetings at the touch of a button to communicate in a way that suits the nature of their task the best.

Supervisors have access to rich data that enables effective monitoring of their team’s productivity and the experience they are providing to your customers. Use this data to make key decisions and improvements to ensure efficient workflows, strategic use of resources and streamlined processes. A cloud phone system from Elite increases productivity, improves customer satisfaction and drives your business forward.

improve business communications with hosted phone system

Improved Business Communications with Elite's UCaaS Solutions

Containing an integrated suite of collaboration features, Elite’s UCaaS solutions make it easier to work across multiple offices and even countries. By equipping your workforce with everything they need to connect with colleagues, customers and partners, your business will benefit from increased productivity, higher levels of customer satisfaction and faster processes.

Powered by the cloud, Elite UC-Cloud Hosting allows you to connect to and deploy a range of next-generation, productivity-enhancing solutions.

Why choose Elite for your phone system solutions

Why Choose Elite for Phone System Solutions?

With over 20 years’ experience in the telecommunications industry, you can rely on us to not only help you find the best business phone system for you but to eliminate hassle during the implementation. We want to ensure that you can spend less time waiting to use your new solution and more time getting the most out of its features.

We are proud to have our own in-house specialists and engineers, as well as partnerships with the biggest brands in the industry, to deliver the latest technology and provide the best value for your business.

FREE Cloud Phone System Demo

Spend 30 minutes with one of our unified communications specialists to gain an understanding of the right cloud telephony solution for your business.

Unified Communications – One Solution, Endless Possibilities

Unite your teams and your customers with a unified communications solution from Elite. We partner with the biggest brands in the industry to bring you the latest solutions that help your business to improve your communications, empower your team to work more efficiently and provide the best experience for your customers.


Keep your business connected, whether your team are in the office, on-the-go or working remotely, with a dynamic, adaptable unified communications solution from Mitel.



Gamma enable your team to take the office home with them, with a range of features, benefits and applications that enable your team to collaborate efficiently.



Improve the experience of both your teams and your customers with one intuitive unified communications platform by 8x8 that brings together voice, messaging, contact centre and more.


Key Features

Take your communications and online workflows to new levels with UCaaS solutions from Elite.

Desktop & Mobile Collaboration Tools

Access a range of collaboration tools that incorporate voice, instant messaging, video conferencing, and contact centre solutions from anywhere, on any device.

Design Your Own Service

UCaaS is not a one-size-fits-all service. Choose and pay for the number of users and features that’s right for your business.

Achieve a Global Reach

Connect individuals, teams, and customers globally with next-generation voice, team chat, meetings and contact centre solutions.

Integrate with Other Key Business Systems

Elite UCaaS solutions are designed to integrate with other key business systems to provide you with a truly unified digital infrastructure.

Case Study - Chantelle Lighting

Following challenges brought about by the pandemic, Chantelle Lighting, a bespoke decorative lighting manufacturer, were looking for a solution to enable effective communication, both within the office and from home. Watch this short clip to see how 8x8 excelled the way of working for Chantelle Lighting.

Business Benefits

Cloud and hosted phone systems provide all the features to improve the performance of your business.

UCaaS allows you to rapidly deploy a range of next-generation tools

Facilitate Remote Working

As a Cloud-based solution, UCaaS allows you to rapidly deploy a range of next-generation tools that your workforce can access from anywhere, on any device.

Elite’s industry-leading engineering team will support you

Smooth Transition to the Cloud

Elite’s industry-leading engineering team will support you in the design, implementation, and roll-out of your new UCaaS platform.

99.999% uptime availability comes as standard


99.999% uptime availability comes as standard with all of our UCaaS solutions so your business never stops moving.

All of our UCaaS solutions can be easily scaled to match your business’ performance


All of our UCaaS solutions can be easily scaled to match your business’ performance both in terms of functionality and number of users.

Access to the Cloud means your workforce can deploy tools

Boost Productivity

Access to the Cloud means your workforce can deploy tools that allow for better communication, collaboration and speed of project completion.


Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.

Vanessa Worsley | Director of Finance, Urban Bliss

Business Cloud & Hosted Frequently Asked Questions

Elite Green Certified Partners

We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.

Mitel are committed to reducing carbon emissions and promoting sustainable practices throughout their supply chain. 8x8 are working towards their goal of 100% renewable energy across their data centre partners and have annual environmental reviews. Gamma have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.

Partnering with Gamma, Mitel and 8x8 contributes to our commitment of becoming a sustainable company.


Your Experience is Our Priority

UC Customer Ratings


Of customers rated our service as
either good or excellent.

UC Customer Satisfaction


Above the industry average
CSAT Score.

UC Response Time


You can rely on a quick answer to
your support request.

Interested in a Cloud and Hosted Phone System?

Whether you're looking to get the ball rolling with a cloud & hosted telephone system from Elite or you're in need of advice on what is the best option for you, our team is here to help!

Fill in our contact form and one of our specialists will be in touch!

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