Cloud & Hosted Phone Systems (UCaas)

Enable your business to optimise your existing communications systems with added flexibility and scalability.

hosted phone system improves collaboration

Boost Collaboration and Productivity

Elite’s Cloud-based, feature-rich UCaaS solutions are tailored to meet the needs of your business. Gamma Horizon, 8×8 X Series, and Mitel Flex are all highly resilient, scalable and offer a range of industry-leading functionalities to boost your digital presence and capability.

As the solutions are hosted in the cloud, your employees enjoy the same communications tools whether they are in the office or working remotely. All while being protected by the highest levels of security and resiliency.

improve business communications with hosted phone system

Improved Business Communications with Elite's UCaaS Solutions

Containing an integrated suite of collaboration features, Elite’s UCaaS solutions make it easier to work across multiple offices and even countries. By equipping your workforce with everything they need to connect with colleagues, customers and partners, your business will benefit from increased productivity, higher levels of customer satisfaction and faster processes.

Powered by the cloud, Elite UC-Cloud Hosting allows you to connect to and deploy a range of next-generation, productivity-enhancing solutions.


Get a Quote

Key Features

Take your communications and online workflows to new levels with UCaaS solutions from Elite.

Desktop & Mobile Collaboration Tools

Access a range of collaboration tools that incorporate voice, instant messaging, video conferencing, and contact centre solutions from anywhere, on any device.

Design Your Own Service

UCaaS is not a one-size-fits-all service. Choose and pay for the number of users and features that’s right for your business.

Achieve a Global Reach

Connect individuals, teams, and customers globally with next-generation voice, team chat, meetings and contact centre solutions.

Integrate with Other Key Business Systems

Elite UCaaS solutions are designed to integrate with other key business systems to provide you with a truly unified digital infrastructure.

Business Benefits

UCaaS allows you to rapidly deploy a range of next-generation tools

Facilitate Remote Working

As a Cloud-based solution, UCaaS allows you to rapidly deploy a range of next-generation tools that your workforce can access from anywhere, on any device.

Elite’s industry-leading engineering team will support you

Smooth Transition to the Cloud

Elite’s industry-leading engineering team will support you in the design, implementation, and roll-out of your new UCaaS platform.

99.999% uptime availability comes as standard


99.999% uptime availability comes as standard with all of our UCaaS solutions so your business never stops moving.

All of our UCaaS solutions can be easily scaled to match your business’ performance


All of our UCaaS solutions can be easily scaled to match your business’ performance both in terms of functionality and number of users.

Access to the Cloud means your workforce can deploy tools

Boost Productivity

Access to the Cloud means your workforce can deploy tools that allow for better communication, collaboration and speed of project completion.

Elite Green Certified Partners

As part of our aim to be a sustainable company, we are committed to partnering with brands whose business practices align with this aim. Gamma is a fully certified Carbon Neutral company who purchase 100% renewable energy to power its business in the UK. They continuously measure their carbon footprint and reduce their emissions through investment in a variety of green initiatives. Mitel are committed to protecting the environment and reducing pollution through encouraging green practices both in the office and through their partners. They are also signed on as a Founding Reporter of the Climate registry meaning they voluntarily commit to measuring, independently verifying and publicly reporting their greenhouse gas emissions on an annual basis. Partnering with Gamma and Mitel contributes to our ability to operate in a more sustainable way.


Your Experience is Our Priority

Customer Ratings


Of customers rated our service as
either good or excellent.

Customer Satisfaction


Above the industry average
CSAT Score.

Response Time


You can rely on a quick answer to
your support request.


Why Choose Us?

Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.


Elite’s UCaaS solutions conform to rigorous specifications for securing financial information, customer privacy, and computer networks.


From simple voice services to multi-channel contact centres, Elite’s UCaaS solutions are perfectly matched to the increasingly agile needs of the modern workplace


Elite enhance productivity by giving your workforce the right tools to do their jobs successfully, wherever they might be.


UCaaS is one of the best ways to improve profitability by allowing employees to access future-proof, cloud-based products and services.


Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.

Vanessa Worsley | Director of Finance, Urban Bliss

Interested in a Cloud and Hosted Phone System?

Whether you're looking to get the ball rolling with a cloud & hosted telephone system from Elite or you're in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!

    Business Cloud & Hosted Frequently Asked Questions