“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Transform Your Business with Cloud & Hosted Phone Systems
Cloud and hosted phone systems from Elite Group give your teams all the tools they need to communicate and collaborate effectively, while helping you provide the best experience for your customers. From streamlining processes and increasing productivity to cutting costs and more, it delivers a wealth of benefits.
Because our phone systems are hosted in secure data centres rather than on your premises, calls are delivered over your internet connection, so it’s ready for the 2027 PSTN Switch Off.
Boost Collaboration with a Feature-Rich Cloud Phone System
Elite Group’s cloud and hosted phone systems are feature-rich and tailored to meet the needs of your business. Our hosted phone systems include Gamma Horizon, 8×8 X Series, MiVoice Business and Zoom Phone, are highly resilient, scalable and offer a range of industry-leading features to boost your digital presence, simplify processes and improve collaboration.
Efficient teamwork is no longer tied to a physical office space. With a phone system based in the cloud, your team can work from any location and still access the same functionalities as they would in the office. Whether they are collaborating on a document whilst working remotely or jumping on a video meeting whilst on the train to a client, your team can work together efficiently regardless of where they are based.
Improved Productivity with a Hosted Phone System
With multiple communication channels and a wealth of productivity tools and features at your team’s fingertips, they have everything they need to get the job done. File sharing and live document editing allow access to a virtual environment where your team can work together in real time, as they would in the office. Users can seamlessly switch from instant messaging to calling and video meetings at the touch of a button to communicate in a way that best suits the task at hand.
Supervisors have access to rich data that enables effective monitoring of their team’s productivity and the experience they are providing to your customers. Use this data to make key decisions and improvements to ensure efficient workflows, strategic use of resources and streamlined processes. A cloud phone system from Elite Group increases productivity, improves customer satisfaction and drives your business forward.
Hosted Phone Systems for Multi-Site and International Teams
Containing an integrated suite of collaboration features, Elite Group’s hosted phone systems make it easier to work across multiple offices and even countries. All of your locations operate on the same platform, with a single number plan, centralised management and seamless calls between sites. By equipping your workforce with everything they need to connect with colleagues, customers and partners, your business will benefit from increased productivity, higher levels of customer satisfaction and faster processes.
For businesses with users outside the UK, our cloud phone systems are supported by global data centres and international calling plans, so your team stays connected wherever they work.
Why Choose Elite Group for Phone System Solutions?
With over 20 years’ experience in the telecommunications industry, you can rely on us to not only help you find the best business phone system for you but to eliminate hassle during the implementation. We want to ensure that you can spend less time waiting to use your new solution and more time getting the most out of its features.
We are proud to have our own in-house specialists and engineers, as well as partnerships with the biggest brands in the industry, to deliver the latest technology and provide the best value for your business.
FREE Cloud Phone System Demo
Spend 30 minutes with one of our unified communications specialists to gain an understanding of the right cloud telephony solution for your business.
Our Phone Systems Key Features
Take your communications and online workflows to new levels with cloud communication solutions from Elite.
Case Study – Chantelle Lighting
Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.
Benefits of Cloud & Hosted Phone Systems
Cloud and hosted phone systems give your business the features it needs to work flexibly, scale easily and stay connected.
Facilitate Remote Working
As a Cloud-based solution, cloud communication allows you to rapidly deploy a range of next-generation tools that your workforce can access from anywhere, on any device.
Smooth Transition to the Cloud
Elite’s industry-leading engineering team will support you in the design, implementation, and roll-out of your new platform.
Reliable
99.999% uptime availability comes as standard with all of our solutions so your business never stops moving.
Scalable
All of our solutions can be easily scaled to match your business’ performance both in terms of functionality and number of users.
Boost Productivity
Access to the Cloud means your workforce can deploy tools that allow for better communication, collaboration and speed of project completion.
Elite Green Certified Partner
We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.
Gamma have been certified CarbonNeutral® for since 2006 and are dedicated to becoming a carbon net-zero business by 2041 and have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.
Partnering with Gamma contributes to our commitment of becoming a sustainable company.
Your Experience is Our Priority
Customer Ratings
93%
Of customers rated our service as either good or excellent
Customer Satisfaction
95%
Above the industry average CSAT Score
Response Time
5 mins
You can rely on a quick answer to your support request
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
Cloud & Hosted Phone Systems Frequently Asked Questions
Why should I move my UC services to the Cloud?
By moving your UC services to the Cloud, you add a level of scalability, flexibility, and reliability unrivalled by traditional on-site deployments. The platforms we supply offer industry-leading availability uptimes of 99.999% and give you the flexibility to deploy resources anywhere where you have an internet connection.
How do I transition from my existing on-premise system to a Cloud-based solution?
Elite offer a tried and tested delivery methodology to ensure a smooth transition of your services to the cloud while minimising disruption to your services. Each implementation is handled by a dedicated delivery team who manage the full process for you including number ports, go-live testing, go-live support
and training for your employees.
I’m looking to move to a flexible, geographically diverse workforce. How does a Cloud-based UC system support this?
As all services are accessed via the cloud, as long as your users have a strong enough internet connection, location is irrelevant. Each of our platforms also offers desk-based and mobile applications designed to support remote working.
I have some users based outside of the UK. Can you support UC services outside of the UK?
Elite have solutions specifically tailored to support businesses with a presence outside of the UK. From global data centres to international calling plans, whether you have a single user outside of the country or all of your users work outside of the UK, Elite are able to offer our UC services globally.
Interested in a Cloud and Hosted Phone System?
Whether you’re looking to get the ball rolling with a cloud & hosted telephone system from Elite or you’re in need of advice on what is the best option for you, our team is here to help!
Fill in our contact form and one of our specialists will be in touch!
Resources
Explore Elite Group's latest industry updates, insights, and practical guidance, designed to help your business make better technology decisions.
What is IoT and what does it mean for your business?
We’re going to explore how IoT is transforming industries across the UK, and how...
Zoom vs Teams
Why choose Zoom vs Teams? Learn the pros and cons of each software in...
This Year’s Annual ISO Audit Results are in — and It’s Time to Celebrate!
It’s been a really busy time for our Compliance Manager, Melissa Carter and our...
How to Improve Customer Retention
Worried you’re losing customers at an alarming rate? See how modern, innovative technologies from...
Inside the M&S Cyberattack: Lessons in Mobile Security and Preventative Strategy
With external pressures on businesses continuing to rise, reducing business cost to serve is...
Combat Business Pressure by Reducing Your Customer Cost to Serve
With external pressures on businesses continuing to rise, reducing business cost to serve is...
