Our nationwide team of accredited, cross-platform trained engineers ensure you always operate at peak performance and never miss a call.
We provide flexible, specialist and highly responsive support models for a wide range of telephony and UC solutions – either as a standard, in-hours contract or as a complete 24/7 service wrap.
With professional services for both minor and major system faults or changes to your existing infrastructure, we can repair, update, or reconfigure a range of platforms as standard, including:
If you use a different platform from those listed, don’t worry. Elite are also able to provide ad-hoc support for other vendor solutions through our network of approved and trusted partners.
The Elite technical support team possess comprehensive knowledge of every one of our products. From the first conversation things will start moving fast to get you back up and running.
We understand that downtime can have damaging effects on your business, that’s why our expert team work quickly and efficiently to help to maintain your team’s productivity and ensure that the experience of your customers isn’t negatively affected.
Our engineers possess in-depth knowledge of all our products and services. Whatever maintenance and support requirements you may have, Elite has you covered.
Elite engineers are among the most skilled in the country and can fix-repair almost any issue. In the unlikely situation they can’t, we work out a suitable solution.
Not only can Elite offer maintenance and repairs for solutions purchased from other providers, we also offer a 24/7 service wrap to give you total peace of mind.
No matter where your business is located in the UK, we can solve your problem and will send an engineering team to your premises if necessary.
Why Choose Us?
Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.
Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.
Whether you're looking to get the ball rolling with maintenance and support from Elite or you're in need of advice on what is the best option for you, our team is here to help. Fill in our contact form and one of our specialists will be in touch!