How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
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Elite Group’s Apprenticeships – Developing Our Future Tech Experts
This year’s theme is Build the Future, and there has never been a more important time to focus on building the core skills of the next generation th...
The Top 5 Benefits of Teams Talk Direct Routing
Teams Talk has been developed by Elite Group to offer an affordable Unified Communications option for SMEs wanting an improved solution allowing t...
Why does Direct Routing make a difference for business communications?
Sometimes the devil is in the detail and direct routing is one detail that you need to be across to fully understand whether your chosen comms system ...
Building the future at Elite Group with our Apprenticeship Scheme
National Apprenticeship Week 2020 offers us a great opportunity to shine a light on just how amazing our apprentices are doing whilst also recogni...
5G Technology: Could It Transform Your Business Communication?
As technology has advanced, businesses have had to invest more time and money in their digital communication in order to effectively stay connected wi...
Alex Cliffe, discusses mental health and ‘Time to Talk’ day
During the lockdown, at Elite Group, we have endeavoured to implement as many activities as possible to engage staff to maintain active communications...