Unified Communications

Streamline your communications and empower your team to work better together with unified communications solutions from Elite.

Integrate Your Enterprise Communication Services with Elite

The way we work is evolving. Your workforce need the latest tools to operate faster and smarter, wherever they are. Elite provide unified communications services that allow you to channel how you text, talk, video call and collaborate through a single cloud platform with zero disruptions. Allow your team to effectively work together, both in the office and from home and improve your relationship with your customers with a unified communications solution from Elite.

Boost Productivity, Reduce Costs, Scale with Ease

Phone Systems

Whatever your telephony needs, we have the solutions with 24/7 support and enterprise-class SLAs.

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Maintenance and Support

Constant access to our UK-wide, accredited, cross-platform trained engineers.

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Contact Centre CCaaS

A virtual, feature-rich, limitlessly scalable contact centre to serve your customers globally.

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Calls2Teams

A premier cloud service that easily connects Microsoft Office 365 Teams users to your business phone system.

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Microsoft Direct Routing

Enable feature-rich voice services and unlock the full power of Microsoft Teams with Direct Routing.

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unified communications improve your business

What is Unified Communications?

Unified Communications solutions integrate multiple communication applications and features into one streamlined solution. A unified communication solution offers a bespoke, tailor-made package with apps and features that meet your needs exactly.

An effective unified communications solution allows information to be shared more efficiently which can bring vast improvements to your business processes, productivity and the experience of your customers.

Improve your business communications

Let's Work Together to Improve Your Business Communications

At Elite, our team of specialists take the time to get to know your business and its needs and work with you to find the perfect unified communications solution to meet those needs.

We ensure quick and effective implementation and our engineers will offer hands-on training to help you and your employees get the most out of your new solutions.

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Business Benefits

We will find business broadband solutions with your budget in mind

Improve Productivity

Empower your team to work together better through improved communication channels; easy, secure access to business data and features that fuel powerful collaboration.

Increase your team

Scale with Ease

Have access to a communications solution that grows with your business. Adding and removing new users, as and when you need to, is simple and we'll be on hand to assist to make the whole process a breeze.

access to your very own account manager

Expert Support

Our team of specialist engineers and proactive customer service representatives are here whenever you need us. You can rely on us for speedy delivery of support should you encounter an issue to keep downtime at a minimum and keep your business moving.

Dedicated Account Management

You will have access to your own, named Account Manager who is there to take care of your contract, find the answers to your queries and ensure you are always getting the best deal.

Work Effectively From Anywhere

With a unified communication solution from Elite, your team are no longer tied to the office. They will be able to communicate and collaborate with each other and your customers just as effectively, remotely, as they do in the office.

Elite Green Certified Partners

As part of our aim to be a sustainable company, we are committed to partnering with brands whose business practices align with this aim. Our unified communications partners' efforts to reduce their impact on the environment contributes to our ability to operate in a more sustainable way.

certified

Your Experience is Our Priority

Customer Ratings

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Of customers rated our service as either good or excellent

Customer Satisfaction

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Above the industry average CSAT Score

Response Time

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You can rely on a quick answer to your support request

Why Choose Us?

Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.

Security

All of our unified communications solutions conform to stringent security specifications to keep your business data secure and to ensure privacy.

Collaboration

Fuel the team work within your business with a solution that enables your people and customers to collaborate like never before.

Productivity

A unified communications solution provides the right tools for your team to do the job, whether they are working from home, in the office or out on site.

Profitability

Unified communications solutions are incredibly cost-effective, as you only pay for the features you use and your solution is tailored to meet your business's specific needs.

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Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.

Vanessa Worsley | Director of Finance, Urban Bliss

Interested in a Unified Communications Solution?

Whether you're looking to get the ball rolling with a unified communications solution from Elite or you're in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!

    Frequently Asked Questions