News & Insights

Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.

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Unified Communications

How CCaaS Can Support Customer Service Agents During Peak Times

Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...

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Business Insights

Remote Desktop: Hosted Desktop Vs Virtual Desktop

Cloud computing has ushered in many fantastic new business solutions. But, with certain technologies sounding as though they do very similar things, ...

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Business Insights

How Fast Does My Business Broadband Connection Need to Be?

Compared to traditional dial-up modem access, broadband is nothing short of magic. Those of us old enough to remember the days of dial-up up will k...

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Cloud & IT

Empower Your Employees and Boost Your Business with Hosted Desktop

Hosted desktops are a powerful solution that allows your employees to access the same desktop and all associated applications, platforms, data and doc...

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Business Insights

Who Owns The Internet?

Since its initial conception and early development more than 50 years ago, the internet has had a bigger impact on the world than perhaps any other in...

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Unified Communications

Is International SIP Trunking Right For Your Business?

In essence, a SIP trunk is the virtual version of an analogue phone line. SIP trunk providers use these virtual “lines” to facilitate voice commun...

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Business Insights

Premium Level of Customer Service for your Business Mobile

It’s not uncommon for businesses today to be almost completely managed from a mobile device or tablet. With people more connected than ever, much of...