How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
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12 UK Telephone Numbers Everyone Should Know
From making calls and exploring the internet to gaming and entertainment apps, it's like a little computer in your pocket. Your phone is a vital tool,...
Which UK and International Numbers Are the Most Expensive to Call?
Not many things are worse than a large, unexpected phone bill. And no one knows this better than a man by the name of Yahaya Wahab who, in 2007, rece...
Remote Desktop: Hosted Desktop Vs Virtual Desktop
Cloud computing has ushered in many fantastic new business solutions. But, with certain technologies sounding as though they do very similar things, ...
How Fast Does My Business Broadband Connection Need to Be?
Compared to traditional dial-up modem access, broadband is nothing short of magic. Those of us old enough to remember the days of dial-up up will k...
Empower Your Employees and Boost Your Business with Hosted Desktop
Hosted desktops are a powerful solution that allows your employees to access the same desktop and all associated applications, platforms, data and doc...
Who Owns The Internet?
Since its initial conception and early development more than 50 years ago, the internet has had a bigger impact on the world than perhaps any other in...