Hosted, Cloud and VoIP Phone Systems

Reduce costs and increase productivity with a hosted telephone system. Whatever your business needs, one of our bespoke solutions will work for you all with dedicated account management, 24/7 UK support and enterprise class SLA's.

A Fully Integrated Communications Solution

As experts in unified communications, Elite Group are perfectly positioned to provide your business with a hosted telephone system. Enjoy access to our secure telephony servers from wherever your business is located.

Eliminate the hassle of installation and operation as well as maintenance costs with a hosted service by Elite Group. Our hosted telephone system solution enables your business to utilise and take advantage of your existing full feature set, with added flexibility and scalability.

Elite Group will handle call routing and switching, as well as all maintenance involved in the hosted telephone system service. This means you can relax in the knowledge that your hosted telephone system is being monitored and maintained by our first-rate technical and support teams.

Reduce business costs with a high quality hosted phone system

High Quality Hosted Phone Systems. Reduced Costs

A hosted telephone system is a fully-integrated communications solution that unifies your systems’ and links multiple sites, giving your business the scalability and flexibility that you need today and in the future. Gain access to Elite Group’s first-class telephony system, reduce costs and increase business productivity.

We’re sure one of our packages will suit your needs. We can provide you with a complete telephone system review or a simple free of charge, no obligation quote. All our telephone systems are high quality, feature rich and ready to go.

Fully-Integrated and Cost Effective Cloud Phone System

When you choose a cloud phone system with Elite Group, you receive a fully-integrated communications solution that will unify your existing systems, link multiple sites and facilitate remote working.

Cloud phone systems route calls through your data connection rather than relying on traditional infrastructure. This means that it is possible to reduce the cost of calls.

Elite Group will manage all call routing and switching, ensuring there is minimal disruption to your business. Afterwards, our expert engineers provide ongoing maintenance and support, freeing up resources within your business.

Boost your business brand with a high quality hosted phone system

Boost Image. Eliminate Boundaries

Ideal for home-workers and salespeople, a VoIP phone system will allow your staff to work from any location without any additional costs. It will combine all the features of your phone system onto a virtual platform, hosted and maintained by us – allowing your IT department to focus on more pressing issues.

A hosted telephone system with Elite Group will boost your business image through the perception that you are a much larger organisation with a high-quality, integrated phone system. Run your businesses to the highest standards with collaboration tools, softphones, mobile clients, omni-channel contact centre plus all the standard features of an on-premise telephone system.

Our Strategic Partners

Elite Group are perfectly positioned to provide your business with a Gamma SIP solution

Gamma Accredited Partner

Our longstanding partnership with Gamma means that we not only have access to great commercial offerings, but also regular product training for our sales, dedicated presales, engineering and customer service teams.

Elite are one of the fastest growing Gamma Partners in the UK and on track to become a Gamma Platinum Partner. We are committed to providing the best-in-class communication solutions to our customers and as one of the UK’s leading network operators in the UK, Gamma have been chosen as our primary supplier for hosted phone systems.

Elite Group offer a range of mitel phone system solutions

Mitel Gold Partner

As a Mitel Gold Partner, Elite Group offer a range of Mitel phone system solutions. Our highly trained account managers have the ability to propose a bespoke solution designed to suit your business needs, which is delivered and installed by our dedicated Mitel Accredited deployment and engineering team.

A world-class unified communications provider, Mitel specialises in providing state-of-the-art business communication solutions to companies across all industries, power more than two billion organisations every day.

Business Benefits

Reduce Costs

Reduce the costs associated with the Public Switched Telephone Network (PSTN) and place calls over the internet with a hosted telephone system

Business Continuity

Redirect calls quickly to other lines, including mobile phones with the software based solution. Decrease the risk of expensive outages by using our centralised datacentre

Scalable & Flexible

Grow your business without having to install and replace your on premise phone system

Easy Management

Relax in the knowledge that your IT department will not be required to fix or alter your system, freeing them up for more pressing issues

Multi-Site Deployment

Your business will only need one system even when working across different sites; no matter where in the world they are located

Enterprise-Grade and Feature Rich

Run your business to the highest standards with collaboration tools, softphones, mobile clients, omni-channel contact centre plus all the standard features of an on-premise telephone system

System Integration

Integrate your systems easily and efficiently, enabling your business to maximise the use of all the available platforms

Technical Checklist

Technical Checklist

  • Real time, scheduled and historical reporting and analytics as well as customisable reports
  • Instant disaster recovery from any location
  • Industry-leading management tools
  • Email, SMS and chat support
  • Auto attendant, extension dialling, on-hold music, ring groups, directory assistance and number reporting

Why Choose Elite Group for Hosted Telephone System?

  • Award-winning dedicated account management and technical support
  • Industry-leading SLAs and fault management
  • Premium partnerships with all major carriers
  • Industry experts with over 17 years’ industry experience
  • Scalable solutions for businesses of any size

Our Customers Say

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.

Chris Carter, Network & Infrastructure Manager

The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.

Craig Knott, Director

Featured Services

A full range of IT and Cloud services from Elite Group

IT & Cloud Services

Power your business with a world-class datacentre, utilise our unrivalled firewalls solutions and unify your communications with a state-of-the-art hosted desktop solution.

A full range of Business Mobile solutions from Elite Group

Business Mobile

We offer the best business mobile and tablet plans across all major mobile networks with the widest and latest range of devices.

A full range of connectivity solutions from Elite Group

MPLS

A big business must-have. If you operate over three sites or more, we design bespoke high-speed networks which improve reliability and control.

A full range of quality business Phone System solutions from Elite Group

Unified Communications

Expert systems for any business; Elite provides productivity-enhancing voice solutions in the Cloud, on-premise or via Voice over IP.