Urban Bliss Fashion Case Study Overview
Urban Bliss is a multichannel fashion design brand, based in the bustling heart of Manchester. Urban Bliss approached Elite to find a more suitable telephone system that allowed their team to effectively communicate from anywhere. As their current system was outdated and no longer fit for purpose, the solution needed to include more modernized features, be cost-effective and have scope for scalability.
Elite introduced a Horizon Collaboration solution which provided the ability to take calls on both laptops and mobile phones.
Overall, the Horizon Collaboration solution allowed Urban Bliss to become more agile with their communication, connect from anywhere and have the skills and knowledge to manage the system themselves with support on hand when needed.
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