Teams Talk
Teams Talk unlocks the full potential of the Microsoft Teams environment by enabling feature rich voice services in a simple price per use model.
Teams Talk enables secure communication and collaboration through Microsoft Teams
Free external calls, enhanced call control features and carrier grade infrastructure. Maximise your productivity from your Teams solution.
Teams Talk unlocks the full potential of Microsoft Teams by enabling feature rich voice services in a simple price per user model. Teams Talk enables many features associated with traditional voice platforms into Microsoft Teams giving businesses one tool for all internal and external collaboration and communication needs.
| FEATURE | TEAMS TALK | MICROSOFT CALLING PLANS |
|---|---|---|
| UK Bundled Mins | 2000 Local/National and 2000 Mobile | 1200 |
| Number Porting | Yes | Limited |
| New DDI Availability | Yes | Limited |
| Non Geographic Numbers | Yes | Not available |
| Call Queues | Yes | Yes |
| Ring Groups | Yes | Yes |
| Voicemail | Yes | Yes |
| Auto-Attendant | Yes | Yes |
| Advanced Call Routing | Yes | No |
| Resiliency | Yes | Limited |
Elite Call Manager offers powerful business continuity as standard, giving you the ability to manage your entire number estate and all aspects of your inbound calls. It enables you to consolidate all your numbers onto a single platform, meaning that you’ll never miss a call.
Free Calls as standard
Each Teams Talk license comes bundled with up to 2000 inclusive UK Local & National minutes + 2000 mobile minutes, helping you to improve your business profitability. Allowing you to forecast communication budgets more effectively and target spends more efficiently.
Teams Talk with Elite Group offers even better than the standard amount of calls through Microsoft calling plans enabling UK businesses even better value on a system that will enhance workflows and collaboration.
Business Continuity through Elite Call Manager
Hunt groups, IVRs and call queuing are just some of the basic features of the Teams Talk service. Advanced call routing through the native SIP Trunk Call Manager application offers enterprise grade call routing and even more business continuity options.
Communicate with your internal staff and external customers through one application allowing for complete business continuity and client satisfaction.
Collaboration & Communication
Teams Talk allows remote working by delivering external voice services and advanced features through your Microsoft Teams client from any location across any device transforming Teams into a full collaborative solution, so you never miss a call. This kind of collaboration and communication enables a business as usual approach no matter where you are be it home, office or in the field.
With improved efficiency utilising one platform, Microsoft Teams in conjunction with Teams Talk combines to create the perfect Collaboration & Communication platform.
Business Benefits
Secure and Resilient
Resiliency and Security is standard with carrier grade infrastructure to deliver an always on experience.
Communicate
Communicate with your internal staff and external customers through one application.
Flexibility
Access to your clients and customers through the Teams Desktop and mobile applications.
Profitability
With Call Packages and Fraud prevention as standard you can manage and improve your business costs.
Technical Checklist
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Multiple customer equipment options including handsets, headsets and full conference room solutions
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Advanced call routing options through the Elite Call Manager
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Tailored business continuity and easy management via an app and web portal
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Simple to understand Minute bundles as standard
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Option to port in existing number ranges including Non-geographical numbers not available through Microsoft Call Plans
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Enhanced SIP service – gives you full and direct control of your inbound numbers
Why choose Elite Group
Security
Security is our number one priority, with dedicated technical consultants to ensure both your Teams and Voice environments are secure and have Fraud prevention as standard.
Collaboration
With our Technical Consultants, we ensure your business can communicate internally and externally anytime, anywhere.
Productivity
Delivering a solution as individual as your business so we can improve your productivity in the office or a remote environment.
Profitability
We help your business maximise profitability by ensuring you have the latest in technology enabling collaboration with your staff and customers, increasing your productivity and efficiency.
Our Gold Microsoft Partnership
As a Microsoft Gold Partner, Elite Group enjoy extensive access to the Microsoft Partner Knowledge Base and house experts in Microsoft implementation within business. We are endorsed by Microsoft, arguably the most prominent technology company in the world, at the highest levels.
Teams Talk Works Well With...
Connectivity
Having First Class connectivity allows your hosted desktop solutions to work seamlessly from anywhere, anytime you need it.
Hosted Phone System
Combining one of our Hosted Phone systems with Hosted Desktop means you can to take advantage of your existing full feature set, with added flexibility and scalability.
Business Mobile
Tailor your Business Mobile package to suit your desktop system making it hassle free with your communications and IT accounts under a single provider.
