How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
News & Insights
Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.
Filter By
Elite Group Receives Cisco Small Business Specialisation Accreditation
We are delighted to announce that we have achieved the Cisco Small Business Specialisation within the UK, once again. This accomplishment means that,...
Top 10 Reasons to Invest in UCaaS Solutions in 2024
Streamlined communications, connected teams and simple scalability, the benefits of UCaaS solutions are many, but is it the right solution for your bu...
What is the Microsoft New Commerce Experience (NCE)?
Microsoft are changing the way customers purchase and manage their licences with the launch of the New Commerce Experience . We sat down with our Juni...
We’ve welcomed Matt Bannon as our new Operations Director
Matt has joined us from VCG Group after 14 years of working in senior roles and brings over 20 years of experience covering support, delivery and cust...
Positive Outlook – 5 Top Tips for Stress-Free Emailing
We live in an age where we are always available thanks to email applications, like Microsoft Outlook being available on our work devices and personal ...
What Is The Internet of Things and How Do You Stay Connected?
Connectivity drives and contributes to the effectiveness of how the Internet of Things (IoT) works. Good connectivity allows for an infinite universe ...