How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
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Elite Group Joins Forces with 8×8
Elite Group, have bolstered their existing unified communications product set through partnering with innovative communications provider 8x8. This col...
What are the Best Tools for Remote Workers?
Implementing remote working can bring many benefits to both your team and your business. However, ensuring your business is equipped with the right to...
What Impact Will Hybrid Working Have on Security in the Legal Sector?
During the pandemic, many roles no longer have to be tied to an office in order for people to work efficiently and be productive and the legal sector ...
Future Communication Solutions for Small Businesses.
What do they look like and what is the best small business phone system?...
Webinar Catch-Up : Optimising Your Cyber Security with Microsoft 365
In our latest webinar, Elite Group Cloud Consultant, Will Jones, supported by our Commercial Director for IT Services, Phil Scanlon and Chief Revenue ...
How to Prepare Your Business For a Cyber Security Disaster
When it comes to cyber criminals, it’s important to always be one step ahead of them. How do we do that? By finding out what the most common cyber s...