Liv Appleton

Technology Content Marketing Executive Liv joined the Elite Group team in 2021, as our technology copywriter, before progressing to her current role as our Content Marketing Executive in 2022. Liv has a strong background in the field of technology and leverages deep industry knowledge across a range of topics to create informative, insightful, and educational content to guide businesses towards effective technology adoption. Liv is committed to bringing up to date information on the latest technology, reporting on industry trends and providing advice to empower customers to make the most of everything their technology solutions have to offer.

Filter By

blog-img
Telephony

5 Ways Microsoft Direct Routing Can Improve Your Communications

High-speed internet, cloud computing, and in-depth communications systems have changed how businesses interact and share information, both internally ...

blog-img
Unified Communications

How CCaaS Can Support Customer Service Agents During Peak Times

Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...

blog-img
Unified Communications

5 Benefits of Mitel MiVoice Subscription

Mitel MiVoice Business subscription is a powerful, internet-based, multi-channel communications solution that is available on an easy-to-manage subscr...

blog-img
Unified Communications

Unified Communications as a Service: Frequently Asked Questions

Your Unified Communications Questions Answered For businesses seeking to maximise productivity and collaboration, unified communications platforms off...

blog-img
Unified Communications

CCaaS 101: An Introduction to Contact Centre as a Service

Contact Centre as a Service (CCaaS) solutions have been growing in popularity in recent years thanks to the efficiency with which they can be implemen...

blog-img
Unified Communications

10 Features of UCaaS Solutions

In this article, we will discuss the ten key features of UCaaS solutions and why a new communications platform would benefit your business if you’re...