Liv Appleton

Technology Content Marketing Executive Liv joined the Elite Group team in 2021, as our technology copywriter, before progressing to her current role as our Content Marketing Executive in 2022. Liv has a strong background in the field of technology and leverages deep industry knowledge across a range of topics to create informative, insightful, and educational content to guide businesses towards effective technology adoption. Liv is committed to bringing up to date information on the latest technology, reporting on industry trends and providing advice to empower customers to make the most of everything their technology solutions have to offer.

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What the PSTN Switch-off Delay Means For Your Business

Openreach have announced a delay in the switch-off of the Public Switched Telephone Network (PSTN), which was initially set to be completed by 2025. H...

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Unified Communications

Navigating Travel Industry Risks with Intelligent Communications

We’re going to explore some real-life unforeseen circumstances that the travel industry has had to navigate and how intelligent communications solut...

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Telephony

10 Key Features of 8×8 XCaaS

Combining the best elements of UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service), XCaaS (Experience Communications a...

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Telephony

5 Ways CCaaS Benefits Agent Management in the Travel Industry

CCaaS is a powerful communications solution, that goes beyond simply enabling teams to connect with each other and customers in a more productive way....

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Telephony

How Do UCaaS Solutions Solve Internal Communication Challenges?

What exactly are Unified Communications and UCaaS systems? How can they be used for the betterment of internal communications in large businesses? And...

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Telephony

5 Ways Microsoft Direct Routing Can Improve Your Communications

High-speed internet, cloud computing, and in-depth communications systems have changed how businesses interact and share information, both internally ...