How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
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Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
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Since 2000, the evolution of phones has gone into overdrive, with today’s smartphones boasting a staggering range of features. In fact, despite stil...
At Elite, we have a vast range of solutions that will help your business to stay productive, profitable and connected whether you’re working hybrid,...
Elite Group is delighted to announce that we have successfully achieved Cisco Premier Integrator Status in the global technology giant’s new partner...
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At Elite Group, our Teams Talk packages provide a tailored platform for your communication needs. Teams Talk can unite many traditional voice features...
We talked to Matt Kingsley-Williams, who is now Elite Group’s Operations Director and was previously Managing Director of MWL Systems. Matt gave us ...