Elite Group Celebrates Compliance Manager Appointment

Updated: December 12th, 2023

Melissa Carter Appointed as Elite Group Compliance Manager


Elite Group Compliance Manager, Melissa Carter


We are delighted to announce the appointment of Melissa Carter as our Compliance Manager. Melissa has worked with Elite for almost seven years as our Compliance Officer and has played an integral role in ensuring the business meets our legal requirements and all processes conform to regulations, including our ISO accreditations. We’re so proud of our ISO accreditations as they demonstrate that our business is working in a secure and efficient way to provide the best possible experience for our customers and Melissa’s knowledge, experience and involvement in audits has been vital in our success in maintaining these accreditations.


Melissa’s Key Responsibilities as Elite Groups Compliance Manager


Working with our Compliance Team, it’s Melissa’s job as Compliance Manager to orchestrate and manage a range of projects that help us to achieve our objectives, namely:


  • Eliminating non-conformances in our processes to adhere to objectives within our ISO accreditations.
  • Conducting regular audits throughout the business.
  • Ensuring staff complete relevant e-learning courses on security and health and safety.
  • Involvement in client audits to ensure we’re delivering on customer expectations regarding security and the efficiency of our processes.


Alongside maintaining our existing ISO 9001, 27001, 22301, 45001 accreditations, Melissa is also responsible for identifying additional accreditations that will benefit the business and our customers. Once identified, it’s the Compliance Manager’s responsibility to design and update internal processes and procedures in all departments to ensure that we are meeting our regulatory requirements to achieve these accreditations. Melissa also undertakes internal audits to ensure we are always putting our best foot forward, working efficiently and securely to serve our customers effectively.




Wealth of Experience and Knowledge


Melissa’s depth of knowledge and years of experience greatly benefits Elite Group, our processes and our services. As an accredited Lead Auditor for ISO9001 and an accredited Internal Auditor for ISO27001, 22301, 45001 and 14001, she ensures that the entire team is aware of what is expected for these accreditation and that we are constantly adhering to these expectations. With over 10 years’ experience in designing and implementing management systems for a wide range of ISO accreditations, we can be confident that the processes we have in place are compliant with those accreditations.


Speaking on her promotion to Compliance Manager, Melissa said:


“If recent events have taught us anything, it’s that we have to arm ourselves for all eventualities, and therefore risk and compliance is more important than ever. I look forward to continuing to bring my passion and enthusiasm for all things compliance by ensuring we are ready to support our customers for the planned, the anticipated and the unexpected.”


Committed to Nurturing Careers in Technology


Elite Group are committed to the progression of careers within our business and to support and celebrate the careers of women within technology. Melissa is just one of the many women who have risen through the ranks within our business and we are really proud to be nurturing careers and ensuring our business is free from bias and gender inequality. Melissa’s role also demonstrates our commitment to an area of our business that is very important to our customers. Through the work of Melissa and her team, we can continue to provide a secure, efficient and compliant service that our customers can rely upon.


All of us would like to congratulate Melissa on her promotion and express our appreciation for her diligence, dedication and hard work within her role.