How CCaaS Can Support Customer Service Agents During Peak Times
Intelligent CCaaS solutions could provide the answer to challenged posed by increased workloads caused by peak seasons. ...
Be better connected to your business with flexible communication.
Find out how mobile solutions can help your team to stay in touch, wherever they are working.
Take Your Business On the Go with Mobile Solutions From Elite
From finding you the best business mobile package for your needs to unlock the full potential of Microsoft Teams with Microsoft Direct Routing, you can find a range of flexible communication solutions at Elite. Our expert team of specialists are on hand to get to know your business and help you to find the best solutions that enable you to do business anywhere. With unbeatable support and first-class solutions, you can set your business free from the restraints of the office and allow your team to collaborate from anywhere!
Jump To
Embracing the Future | Top Opportunities and Challenges For AI in Business
Artificial intelligence is a hot topic at the moment. From the widespread adoption of solutions, such as ChatGPT to its integration within technology ...
Elite Group Win Best ICT Solution at the Comms Business Awards
On Thursday 21st July, our team were suited and booted ready to attend the annual Comms Business Awards at the Royal Lancaster Hotel in London. The Co...
Top 5 Benefits of Contact Centre as a Service (CCaaS)
Customer service isn’t easy – that’s a fact! From managing large volumes of inbound calls to managing your agents’ time efficiently, providing...
Elite Group Achieves Microsoft Solutions Partner Designation
We are committed to providing cutting edge technology solutions with expert service and knowledgeable support. So, it’s important for us to always i...
Top 30 Microsoft Teams Tips and Tricks You Need to Know in 2023
Most of us are familiar with Microsoft Teams but are you truly taking advantage of every feature this powerful communication platform has to offer?...
5 Benefits of Mitel MiVoice Subscription
Mitel MiVoice Business subscription is a powerful, internet-based, multi-channel communications solution that is available on an easy-to-manage subscr...