News & Insights

ActionAid in 2020

Over the last few years, Elite Group have been donating to ActionAid’s Changemakers II program – which aims to advance access to quality education and transform the lives of women and children living in poverty in Ethiopia. Whether its fundraising, donating, buying ActionAid products or supporting campaigns, there are many ways to support ActionAid. 

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SIP Trunking: 8 Things You Should Know

You may have heard of SIP trunking. You may not. Either way, we’re sure we can teach you some valuable things about SIP technology. SIP trunking is a communications technology. Specifically, SIP tr...

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Is the UK Shifting to a Mobile-Centric Workforce?

In a recent study by OFCOM, it was revealed that businesses across the UK are increasingly moving away from landlines. In 2010, UK firms had more than 10 million landline numbers, but by the end of la...

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What Is DaaS? (Desktop as a Service ) And Do You Need It?

Like most “-aaS” acronyms, the “aaS” in “DaaS” stands for “as-a-service”.  But what about the “D”. Well, that stands for “desktop”. Put it all together and we get “desktop-a...

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VoIP or PSTN? Cloud-Based or Onsite? What Type of Phone System Is Best

Technology is moving fast. But some things never change. One of those things is the ability to make and receive voice communications. Despite new technologies such as email, SMS and video-calling ...

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Elite Group Reaches Finals for Three CNA Awards

The Comms National Awards is the UK communication industry’s biggest and most prestigious recognition programme. Founded in 1999, the CNAs were established to recognise quality across the channel s...

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MPLS in 2018: Is MPLS Dead?

MPLS is dead. That’s the word on the street (or more likely in the boardroom). But is it true? Has the time of MPLS really been and gone? Although some are claiming that MPLS is fast becoming a red...

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Is Your Business Mobile Provider Giving You Good Enough Customer Service?

As a business mobile provider we often talk to customers who have experienced poor customer service and aftercare once the initial contract has been signed with their previous supplier. A business ...

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8 Reasons Your Business Should Consider Hosted Desktop

More and more businesses are opting for a hosted desktop solution. Going hosted confers many business benefits. In this article, we list eight of them. But first, it is worthwhile giving an overview ...

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A VoIP Crash Course (For SMEs)

According to the Ofcom’s recent report, SMEs’ Communications Needs, many SMEs have concerns about migrating to VoIP – even though there are significant advantages to doing so. According to the ...

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