Onsite Telephone System

Reduce costs and increase productivity with an onsite telephone system. Enjoy the modern functions and VoIP services with a tailored solution, named dedicated account manager, 24/7 UK support and enterprise class SLA's.

A Fully Integrated Communications Solution

With more than 17 years’ experience in the telecommunications industry, Elite Group are perfectly positioned to provide your business with an onsite telephone system service.

By keeping your hardware on site, you retain control of every element of your telephony system. Our onsite telephone system solutions include a comprehensive feature list, including DDI, voicemail, conference calling, call control, messaging and more.

We will work with you to the deliver a telephone system that meets your needs today and in the future.

A customized onsite phone system for your business needs

Customised Solutions. Rich Feature List

Our onsite telephone systems are fully-integrated communications solutions designed to give you access to industry-leading functionalities, reduce costs and give you complete control. Whether you need call control, collaboration, mobility, call management, voicemail, messaging or analytics, you can mix and match to create the ideal solution for you.

Easy-to-use, our onsite telephone system solutions are designed to match your business’s specific needs and can be integrated with your existing CRM system. This allows your employee to access features such as call popup, click to dial and call recording logging quickly and easily.

Training and support provider from Elite Group for an onsite phone system

Complete Control. Expert Training and Support

Ideal for businesses which have a requirement to retain complete control over their telephony systems, our onsite telephone systems give businesses the best of both worlds: control and expert training and support. Our team of expert engineers and support staff will provide excellent pre- and post-sales support, as well as onsite training to ensure you understand every element of your phone system.

We work alongside the UK’s leading telephony suppliers. This means that you will always receive the most appropriate package, and that your solution matches your specific business requirements.

Elite Group offer a range of mitel phone system solutions

Mitel Gold Partner

As a Mitel Gold Partner, Elite Group offer a range of Mitel phone system solutions. Our highly trained account managers have the ability to propose a bespoke solution designed to suit your business needs, which is delivered and installed by our dedicated Mitel Accredited deployment and engineering team.

A world-class unified communications provider, Mitel specialises in providing state-of-the-art business communication solutions to companies across all industries, power more than two billion organisations every day.

Business Benefits

Feature Rich

Enjoy first-class features, including DDI, voicemail, conference calling, call control, messaging and more

Quality Account Management

Relax in the knowledge that we offer industry-leading SLAs, dedicated account management and high-quality customer service

Complete Control

Retain complete control – your solution will be housed onsite, giving you control

Reduced Costs

Save money by opting for a cost-effective solution and access our support teams who will proactively seek savings on your behalf

Consultative Approach

Get the most appropriate package – we work with all the UK’s leading telephone suppliers, and will ensure you get the best possible solution

Training, Support and Advice

Receive comprehensive training, support and advice so that you completely understand your system

Technical Checklist

  • The best solution for you based on your budget and requirements
  • Industry-leading management tools and feature list
  • First-class support and training
  • Auto attendant, extension dialling, on-hold music, ring groups, directory assistance and number reporting

Why Choose Elite Group for Hosted Onsite Telephone Systems?

  • Award-winning dedicated account management and technical support
  • Industry-leading SLAs and fault management
  • Premium partnerships with all major carriers
  • Industry experts with over 17 years’ industry experience
  • Scalable solutions for businesses of any size

Our Customers Say

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win-win process for the both of us.

Chris Carter, Network & Infrastructure Manager

The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.

Craig Knott, Director

A full range of IT and Cloud services from Elite Group

IT & Cloud Services

From the desktop to the datacentre, we have a range of solutions to improve your productivity, ensure your compliance and security of your business.

A full range of Business Mobile solutions from Elite Group

Business Mobile

In our ever increasingly ‘mobile’ world, communication wherever you are is vitally important. We offer Voice, Data, M2M, Device Management services and hardware from the UK’s leading providers.

A full range of connectivity solutions from Elite Group


A vital component for any size of business, we have solutions designed specifically for your needs whether you operate from a single site, multi-location (both UK or internationally) delivered across a range of technologies.

A full range of quality business Phone System solutions from Elite Group

Unified Communications

We offer a full range of on premise, hybrid and hosted telephone and collaboration solutions that support every size of business.