MiVoice Office 250

Connect quickly and effectively with customers, partners, staff and suppliers using MiVoice Office – the unified communications system specifically designed to provide a cost effective solution to modern business needs for small to medium sized businesses.

A Modern Hybrid Communications Solution

As a Mitel gold partner, Elite Group is perfectly positioned to provide your business with Mitel’s MiVoice Office solution. Mitel accredited account managers and dedicated delivery and support teams ensure that your MiVoice Office 250 solution is cost effective and meets all the requirements of your business, now and in the future.

In a competitive business environment, it’s essential that companies are able to connect with stakeholders quickly and efficiently. MiVoice Office is a cost effective solution that unifies business, with a rich feature set and applications that helps drive efficiencies and growth through better communication and collaboration.

MiVoice Office has been designed specifically to meet the needs of smalltomedium sized businesses. Using the solution, employees are able to work from any location, work more effectively and streamline customer interactions. Complete with a suite of embedded productivity applications, MiVoice Office helps businesses get more from their staff by making their work lives easier.

Employees are able to work from any location in ways that are more effective and streamlined

Complete and Flexible

MiVoice Office has been designed specifically to meet the needs of small to medium sized businesses. Using the solution, employees are able to work from any location, in ways that are more effective and streamline customer interactions. Complete with a suite of embedded productivity applications, MiVoice Office gives your staff everything they need to excel in their roles.

MiVoice Office is built on a scalable, digital-IP platform that combines the best of IP telephony and traditional digital-based phone system architectures. This gives you the ability to deploy a communications solution that not only meets your existing needs but will scale up as your business grows.

MiVoice office will reduce the total cost of ownership of your telephony solution

Reduced Total Cost of Ownership and Third-Party Integration

MiVoice Office will reduce the total cost of ownership of your telephony solution. Because the solution has been specifically designed to improve productivity and streamline client interactions, your business will benefit from the positive effects of utilising an enterprise-grade telephony solution, as well as one of the lowest total costs of ownership of any business telephony system.

Your business will no doubt rely on certain applications that are critical to your on-going success. MiVoice Office can be integrated with an extremely wide range of existing business applications including IVT and CRM solutions. As part of the managed deployment, Elite Group will aid with integrating your new phone system in to existing systems and processes.

MiVoice Contace Centre, MiVoice Office 250, Mitel Gold Partner

MiVoice Contact Centre

MiVoice Contact Centre is a multi-channel customer interaction centre that meets all the requirements for modern customer communication management. Designed to deliver a rapid return on investment, MiVoice Contact Centre allows your employees to respond to the consumer-driven marketplace.

MiVoice Contact Centre is equipped with robust reporting features and application integration, giving managers the ability to monitor and report upon their customer service and sales teams to help drive business efficiencies.

Mitel phone manager for your business

Business Benefits

Wide Range of Features

Enjoy the very latest features – MiVoice Office is equipped with the most up-to-date, state-of-the-art features, enabling your team to work more effectively.

Increased Productivity

Improve productivity by equipping your employees with a business phone system that makes their role easier, by making communication and collaboration with both customer and colleagues seamless and straight-forward.

Intuitive and User Friendly

Equip your staff with an intuitive and user friendly tool that has been designed with the user in mind, providing them with the functionality they need without added hassle.

Optimised Resources

Give agents and supervisors the tools to make informed decisions and provide prompt, expert service to customers.

The Highest Levels of Customer Service

Enjoy thorough and expert support – Elite Group's support staff will get your solution up-and-running quickly and provide effective support on an ongoing basis.

Technical Checklist

  • Unified voice messaging
  • Scheduled and Ad-Hoc Voice Conferencing
  • Compatible with IP and TDM technology
  • Integration with IVR solutions that provide your business with 24-hour service to clients
  • Automatic call distribution
  • Auto Attendant
  • Hot-desking

Why Choose Elite Group for MiVoice Office?

  • Industry-leading, UK-based customer service
  • Dedicated, named account manager
  • Premium partnerships with all major networks
  • Industry experts with over 15 years’ industry experience
  • Scalable solutions for businesses of any size

Our Customers Say

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.

Chris Carter, Network & Infrastructure Manager

The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.

Craig Knott, Director

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