MiVoice Office 250

Whether you need a communications solution that supports digital handsets that can re-use existing wiring or one that provides your business with access to the latest in IP phones and productivity-enhancing applications, or even one that provides mobility solutions to support your employees on the go, the MiVoice Office 250 is the answer.

A Modern Hybrid Communications Solution

As a Mitel gold partner, Elite Group is perfectly positioned to provide your business with Mitel’s MiVoice Office solution. Mitel accredited account managers and dedicated delivery and support teams ensure that your MiVoice Office 250 solution is cost-effective and meets all the requirements of your business, now and in the future.

In a competitive business environment, it’s essential that companies are able to connect with stakeholders quickly and efficiently. MiVoice Office is a cost-effective solution that unifies business, with a rich feature set and applications that helps drive efficiencies and growth through better communication and collaboration.

MiVoice Office has been designed specifically to meet the needs of small to medium-sized businesses. Using the solution, employees are able to work from any location, work more effectively and streamline customer interactions. Complete with a suite of embedded productivity applications, MiVoice Office helps businesses get more from their staff by making their work lives easier.

Specifically to meet the needs of small to medium-sized businesses

Complete and Flexible

MiVoice Office has been designed specifically to meet the needs of small to medium-sized businesses. Using the solution, employees are able to work from any location, in ways that are more effective and streamline customer interactions. Complete with a suite of embedded productivity applications, MiVoice Office gives your staff everything they need to excel in their roles.

MiVoice Office is built on a scalable, digital-IP platform that combines the best of IP telephony and traditional digital-based phone system architectures. This gives you the ability to deploy a communications solution that not only meets your existing needs but will scale up as your business grows.

Reduce the total cost of ownership of your telephony solution

Reduced Cost of Ownership & Third-Party Integration

MiVoice Office will reduce the total cost of ownership of your telephony solution. Because the solution has been specifically designed to improve productivity and streamline client interactions, your business will benefit from the positive effects of utilising an enterprise-grade telephony solution, as well as one of the lowest total costs of ownership of any business telephony system.

Your business will no doubt rely on certain applications that are critical to your on-going success. MiVoice Office can be integrated with an extremely wide range of existing business applications including IVT and CRM solutions. As part of the managed deployment, Elite Group will aid with integrating your new phone system into existing systems and processes.

Enhance your employees’ overall productivity, customer service delivery and quality of decision-making.

Exceptional User Experience

With MiVoice Office Application Suite, your business has everything you need to enhance your employees’ overall productivity, customer service delivery and quality of decision-making.

Mitel Phone Manager enables you to take advantage of the features of the MiVoice Office 250 straight from your PC. With MiVoice Office Call Reporter, your small business has immediate access to a comprehensive and easy-to-use call reporting and management application for the MiVoice Office 250 as part of the MiVoice Office Application Suite.

Unlock the full potential of your small business’s customer experience with valuable insights into every customer interaction with this call recording application for MiVoice Office 250.

Business Benefits

Hybrid solution

Experience a digital / IP platform that combines the best of IP telephony and traditional digital-based phone system architectures.

Wide Range of Features

Enjoy the very latest features – MiVoice Office is equipped with the most up-to-date, state-of-the-art features, enabling your team to work more effectively.

Intuitive and User Friendly

Equip your staff with an intuitive and user-friendly tool that has been designed with the user in mind, providing them with the functionality they need without added hassle.

The Highest Levels of Customer Service

Enjoy thorough and expert support – Elite Group's support staff will get your solution up-and-running quickly and provide effective support on an ongoing basis.

Optimised Resources

Give agents and supervisors the tools to make informed decisions and provide prompt, expert service to customers.

Increased Productivity

Improve productivity by equipping your employees with a business phone system that makes their role easier, by making communication and collaboration with both customer and colleagues seamless and straight-forward.

Technical Checklist

  • Unified voice messaging with email synchronization
  • Voice conferencing – Meet Me and ad-hoc conferences
  • Automatic call distribution
  • Hot desking
  • Mobile phone twinning
  • Automated Attendant
  • IP networking

“The hosted private cloud service from Elite Group is providing huge commercial benefits to our operations in the UK, China and UAE.

Digital transformation has enabled the Roxor Group to consolidate our IT systems and increase our competitive edge in an already challenging market. It has also enabled our board of directors to make commercial decisions, quickly and with confidence”.

 

Nick Massarella - IT Director - Roxor Group Ltd.

Why choose Elite Group

Secure business for software development solutions

Security

Security is our number one priority with dedicated technical consultants to support your business and maintain the highest levels of security.

Collaboration with software development solutions

Collaboration

Be more flexible and responsive to client needs, ensuring client-facing employees don’t miss important customer calls by twinning external mobile devices to employees’ desk phones.

Productive software development solutions

Productivity

Instantly start benefitting through a complete suite of out-of-the-box business productivity applications, ensuring your business will benefit from reduced costs and enhanced staff productivity.

Benefit from software development solutions

Profitability

Enjoy adaptable IP networking that provides the ability for up to 99 sites to be connected together with full feature transparency, meaning it can easily evolve and grow as your business does.