Empower your business by providing employees with everything they need to connect, communicate and collaborate across blended environments using one intuitive application.
As a Mitel gold partner, Elite Group is perfectly positioned to provide and support your business with Mitel MiCollab applications, for your new or existing Mitel phone system.
Today’s fast-paced mobile marketplace demands effective real-time communications. By giving your employees the ability to work from any location, you can increase productivity, create new business processes and foster team collaboration.
MiCollab is a mobile-first communications and collaboration solution, designed to provide a highly collaborative workspace that facilitates teamwork amongst employees’ using their preferred method of communication. The integrated suite of unified communications and collaboration applications help you and your staff work efficiently and productively.
MiCollab unifies voice, video, chat, messaging, web conferencing and team collaboration. This makes it easier for employees to connect with one another and breaks down siloed team environments. Whether at their desk, using their desktop client or on the go, using their mobile device, colleagues can easily share knowledge and ideas when collaborating on projects.
Providing today’s essential communication and collaboration tools in a single, unified solution, MiCollab reduces complexity. By unifying communications, organisations with multiple locations are able to consolidate communications processes and integrate consistent systems across all offices, thereby reducing confusion and enabling more effective collaboration.
Regardless of location or device, with MiCollab your team get access to a comprehensive communications solution. This includes instant messaging, soft-phones, video calls and a user-friendly web client giving complete system access remotely. MiCollab can be integrated with other business applications, including Outlook, IBM Sametime and Google applications. This ensures that you can make the most of the solution without compromising existing processes.
MiCollab also has powerful search capabilities to help members find information they need, as well as creating to-do lists with the ability to assign responsibility for individual tasks and track project progress. Content streams capture all project activity from start to finish, enabling new members to get up-to-speed in a matter of minutes.
Enhance communications and collaboration with a single business tool.
Enable easy access to knowledge, insights and experiences to speed up and improve decision-making.
Allow employees to work from any location and from any device.
Get set up quickly and integrate existing business apps into MiCollab.
Utilise a customer experience management system designed for the modern world.
Give agents and supervisors the tools to make informed decisions and provide prompt, expert service.
Enjoy thorough and expert support – Elite Group's support staff will get your solution up-and-running quickly and provide effective support on an ongoing basis.
“The hosted private cloud service from Elite Group is providing huge commercial benefits to our operations in the UK, China and UAE.
Digital transformation has enabled the Roxor Group to consolidate our IT systems and increase our competitive edge in an already challenging market. It has also enabled our board of directors to make commercial decisions, quickly and with confidence”.