Digital technology has changed to world dramatically. Almost every area of life – from grocery shopping to finding love – has been revolutionised by technological advances. And the business world – specifically business communications – is no exception. New technologies enable businesses to significantly improve internal and external communication processes – resulting in higher productivity, happier staff and, ultimately, increased profits.
Filter By
As management consultant and author Ken Blanchard said, “None of us is as smart as all of us”. Yet many businesses are still not capitalising on the power of teamwork. This is odd since today’s...
Read MoreThere’s no doubt about it, Christmas is a magical time of the year. But, for businesses, it can also be a challenging one. If your business is in retail or hospitality, you may expect to get much b...
Read MoreAnecdotally, it’s often claimed that, once the fairy lights go up, the Wi-Fi slows down. Unless you’ve experienced the phenomenon of Christmas lights slowing down Wi-Fi first-hand, this can sound...
Read MoreYour smartphone is an amazing thing. Not only does it let you make calls to local and international numbers, you can also use it to plan a journey, order food or even book a holiday! But more importa...
Read MoreNot many things are worse than a large, unexpected phone bill. And no one knows this better than a man by the name of Yahaya Wahab who, in 2007, received a £194 trillion phone bill nearly a year aft...
Read MoreIn today’s competitive business landscape, one of the most important brand differentiators is customer service. Whether it’s to ask a question, raise a query or lodge a complaint, customers shoul...
Read MoreCloud computing has ushered in many fantastic new business solutions. But, with certain technologies sounding as though they do very similar things, business owners can often be confused as to which ...
Read MoreAll businesses are looking to grow. But the world is a competitive place, and there’s only room for so many at the top. Still, for those in the know, there are plenty of innovative, cost-effective w...
Read MoreEven though email, instant messaging, chat and social media have given businesses more ways than ever to interact with customers, voice communication is still integral to business success. That’s wh...
Read More