News & Insights

Elite Group Sponsors Charity Bike Ride in Mallorca

Long-distance cycling isn't easy. It's especially hard when the weather's hot and the terrain is difficult. So, well done to everyone who took part in – and ultimately completed – the Elite Group-sponsored charity bike ride that took place in Mallorca recently!

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Elite Group Supports ActionAid’s Changemakers II Program

Companies, like people, are defined by what they do, not what they say. That’s why, at Elite Group, we strive to put our money where our mouth is – and to support worthy causes wherever we can. On...

Elite Group Acquires MWL Systems

19th June 2019 – Owner-operated Elite Group, a leading provider of unified communications and IT services, has today agreed its latest acquisition with MWL Systems. Operating from their office...

Is Your IVR System Misbehaving? Here’s How to Tame It

Many businesses have implemented IVR solutions in a bid to improve customer service. And this often leads to great results. A good IVR solution can reduce call handling times, increase customer sat...

April 2019 Article Roundup

At Elite Group, we aim to create useful and engaging content for tech and communications professionals, business owners and the general public. In April, we looked at how to spot a HMRC phone scammer,...

Will We Ever Get Rid of Telephone Poles?

Telephone poles are admired by some and considered to be a blemish on the landscape by others. Whatever your perspective, telephone poles play a crucial role in keeping us connected. But, as mobile te...

Why Are Phones so Expensive?

Since 2000, the evolution of phones has gone into overdrive, with today’s smartphones boasting a staggering range of features. In fact, despite still having the word “phone” in their name, a typ...

What Is Line Rental and Can I Get Broadband Without It?

Ever wondered what that fee for “line rental” is on your phone bill? Assuming you’re one of many Britons who’s dramatically cut the use of their landline (collectively, we spend half as much t...

HMRC Landline Scams Are up 360 Percent: Here’s How to Spot Them

Following a crackdown on email and SMS scams, criminals are returning to landlines to con people out of money. Unfortunately, in the six months to January 2019, HM Revenue and Customs said it received...

March 2019 Article Roundup

At Elite Group, we aim to create useful and engaging content for tech and communications professionals, business owners and the general public. In March, we looked at how technology can be used to hum...