News & Insights

VoIP or PSTN? Cloud-Based or Onsite? What Type of Phone System Is Best

Technology is moving fast. But some things never change. One of those things is the ability to make and receive voice communications. Despite new technologies such as email, SMS and video-calling being introduced, voice communication remains the fastest and most reliable way to communicate. But, these days, voice communications – or phone calls – can be made in different ways. Most notably, calls can be connected via the internet. So which is better? VoIP telephony (or internet calls) or PSTN telephony (calls made over traditional infrastructure)?

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Elite Group Reaches Finals for Three CNA Awards

The Comms National Awards is the UK communication industry’s biggest and most prestigious recognition programme. Founded in 1999, the CNAs were established to recognise quality across the channel s...

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MPLS in 2018: Is MPLS Dead?

MPLS is dead. That’s the word on the street (or more likely in the boardroom). But is it true? Has the time of MPLS really been and gone? Although some are claiming that MPLS is fast becoming a red...

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Is Your Business Mobile Provider Giving You Good Enough Customer Service?

As a business mobile provider we often talk to customers who have experienced poor customer service and aftercare once the initial contract has been signed with their previous supplier. A business ...

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8 Reasons Your Business Should Consider Hosted Desktop

More and more businesses are opting for a hosted desktop solution. Going hosted confers many business benefits. In this article, we list eight of them. But first, it is worthwhile giving an overview ...

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A VoIP Crash Course (For SMEs)

According to the Ofcom’s recent report, SMEs’ Communications Needs, many SMEs have concerns about migrating to VoIP – even though there are significant advantages to doing so. According to the ...

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Leased Lines: What Business Owners Should Know

The internet plays a crucial role in the way the majority of businesses operate today. But the telecoms and communications world is a confusing one. And this means that many business owners are using ...

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We Have Secured A £30M Refinancing Deal

We're delighted to announce that we have secured a £30 million refinancing deal with Lloyds Bank! The funds will be used to continue our acquisition strategy – which, to date, has seen us make 16 ...

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Alex Cliffe Has Been Nominated for Two Women in IT Excellence Awards

Now in their second year, the Women in IT Excellence Awards aim to shine a spotlight on mould-breaking, ceiling-smashing female talent within the tech industry. With a mission statement like that, yo...

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Empower Your Employees and Boost Your Business with Hosted Desktop

In times gone by, offices – and offices alone – were where the work happened. But today, employees can work from pretty much anywhere. Creating a more flexible working environment can lead to hug...

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