News & Insights

Remote Desktop: Hosted Desktop Vs Virtual Desktop

Cloud computing has ushered in many fantastic new business solutions. But, with certain technologies sounding as though they do very similar things, business owners can often be confused as to which one suits them best. Nowhere is this perhaps as true than the world of remote desktop. In this article, we’re going to look take a closer look at two different remote desktop solutions: hosted desktop – also known as Desktop as a Service (DaaS) – and virtual desktop – also known as Virtual Desktop Infrastructure (VDI). This will help you get a better understanding of what they are, how they differ, and which is best for your business.

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How Getting an International Number Can Help Grow Your Business Overseas

All businesses are looking to grow. But the world is a competitive place, and there’s only room for so many at the top. Still, for those in the know, there are plenty of innovative, cost-effective w...

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Why Choosing The Right Phone System Is Critical For New Businesses

Even though email, instant messaging, chat and social media have given businesses more ways than ever to interact with customers, voice communication is still integral to business success. That’s wh...

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How Fast Does My Business Broadband Connection Need to Be?

Compared to traditional dial-up modem access, broadband is nothing short of magic. Those of us old enough to remember the days of dial-up up will know only too well the pains of a slow internet con...

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Is Your Call Centre Call Recording Process Legal?

Call recording allows you to identify strengths and weaknesses in agents’ performance, enrich training sessions with real-world examples, facilitate goal setting, track progress and, ultimately, imp...

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SIP Trunking: 8 Things You Should Know

You may have heard of SIP trunking. You may not. Either way, we’re sure we can teach you some valuable things about SIP technology. SIP trunking is a communications technology. Specifically, SIP tr...

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Is the UK Shifting to a Mobile-Centric Workforce?

In a recent study by OFCOM, it was revealed that businesses across the UK are increasingly moving away from landlines. In 2010, UK firms had more than 10 million landline numbers, but by the end of la...

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What Is DaaS? And Do You Need It?

Like most “-aaS” acronyms, the “aaS” in “DaaS” stands for “as-a-service”.  But what about the “D”. Well, that stands for “desktop”. Put it all together and we get “desktop-a...

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VoIP or PSTN? Cloud-Based or Onsite? What Type of Phone System Is Best

Technology is moving fast. But some things never change. One of those things is the ability to make and receive voice communications. Despite new technologies such as email, SMS and video-calling ...

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Elite Group Reaches Finals for Three CNA Awards

The Comms National Awards is the UK communication industry’s biggest and most prestigious recognition programme. Founded in 1999, the CNAs were established to recognise quality across the channel s...

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