Inbound and outbound calls managed effortlessly with new features and functionality. Ensure no call goes unanswered with call routing. Seamlessly direct calls to the most relevant person or department, improving efficiency and customer satisfaction. With call flow management, you can easily adapt to fluctuating call volumes and provide timely responses to every customer inquiry.
Whether your employees are in the office, at home or on the road, they can make or receive calls no matter their location.
Following challenges brought about by the pandemic, Chantelle Lighting, a bespoke decorative lighting manufacturer, were looking for a solution to enable effective communication, both within the office and from home. Watch this short clip to see how 8x8 excelled the way of working for Chantelle Lighting.
Interested in upgrading your telephony? We work with multiple suppliers to find the right solution with the right features to fit your business needs. Get in touch to discuss your requirements with our telephony excperts.