FSG Property Services Case Study Overview
FSG Property Services specialise in the delivery of public sector housing maintenance and improvement contracts. Their team serve local authorities, housing associations and social housing providers across a range of locations, including Buckinghamshire, Bedfordshire, Oxfordshire, Hertfordshire and Northamptonshire.
Customer satisfaction is a key focal point within FSG’s services and clear communication with key stakeholders, residents and the local community, as well as their team members is vital. As such, mobile phones are a key solution within their business to facilitate effective communication.
Unclear billing causing unnecessary overspending and a lack of access to effective support from their provider led them to turn to Elite Group to provide a more comprehensive and cost-effective alternative.
