This Year’s Annual ISO Audit Results are in — and It’s Time to Celebrate!

Adding ISO 14001 to the mix, brings us to a total of five ISO accreditations!

This year’s annual ISO audit results are finally in, and we’re delighted to announce that we have successfully passed our re-certification for ISO 9001, ISO 27001, ISO 22301, and ISO 45001, achieving a clean sweep with no issues or actions raised.

But that’s not all. As part of our ongoing ISO masterplan, we have also added ISO 14001 to our suite of accreditations. This new certification highlights our continued commitment to sustainability, with ISO 14001 being the international standard for Environmental Management. By securing this accreditation, we’re sending a clear message to our customers that our ESG strategy is taking off in a big way.

We’d like to say a huge congratulations to Melissa Carter, Compliance Manager, and everyone who was involved in our successful retention of our ISO accreditations for the Group.

What Do Our Five ISO Accreditations Mean for You?

We now hold five ISO accreditations. Find out what they cover, why they are important to the business and our objectives, and what they mean for you.

Our accreditations back up our unrivalled commitment to helping customers by showing we have the right processes and management systems in place across:

• Quality (ISO 9001) – This accreditation highlights the quality of our management system, demonstrating that we ae providing consistently efficient hight-quality experiences for our customers.
• Information Security (ISO 27001) – This standard ensures that our processes, people and technology all align with best practices to keep our data secure. It also ensures that we have established, implemented, monitored, reviewed and continually improved our information security standards.
• Business Continuity (ISO 22301) – This ISO proves that we have effective processes and resources in place to keep our business going and continue to provide and outstanding service to our customers, regardless of any issues we may encounter.
• Health & Safety (ISO 45001) – Our people are our number one priority, so this accreditation is incredibly important. ISO 45001 ensures that our workplace is safe and that we are committed to providing a healthy and safe working environment for our team and anyone who visits our offices.
• Environmental Management (ISO 14001) – This certification reflects our promise to operate sustainably and protect the planet for our team, our customers, and the wider community.

In other words; quality, security, resilience, safety, and sustainability — all covered, so you know you’re in safe hands.

Huge Thank You to Our Amazing Team

This success would not be possible without the hard work of our team. During the audit process, members are chosen to represent their respective teams and offices, and this is no small feat. Thank you to:

• Compliance Manager, Melissa Carter
• CTO, Greg Voller
• COO, Alex Cliffe
• Operations Director, Matt Bannon
• Systems Engineer, Jack Murphy
• HR Advisor, Lisa Brown
• Head of Change, Alex Guest
• Sales Operations Manager, Leanne Gibbons
• BAU Manager, Kenny Gawne
• Head of UC Services, Pete Harris
• Head of Software Development, Sam Cartner
• Compliance Consultant, Paul Bachen
• Facilities Coordinator, Emily Hampson
• Internal IT Manager, Jack Everson
• Martin Daley, Project Delivery Manager (sister company Netcentrix)
• Charlie Markey, Service Manager (sister company Netcentrix)

Speaking about the success in maintaining our ISO accreditations for another year, our Compliance Manager, Melissa Carter, said:

“As is always the case we have had a few rock and roll stars who have played a massive part in this year’s successful audit, and I would like to take this opportunity to thank everyone who spent time with the auditor and showcased their talents. Our accreditations support our unrivalled commitment to helping customers by demonstrating that we have the right processes and management systems in place to support them as a business with all things quality, information security, business continuity, health & safety, and now environmental. Well done everyone.”