News & Insights

Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.

blog-img
Unified Communications

Navigating Travel Industry Risks with Intelligent Communications

We’re going to explore some real-life unforeseen circumstances that the travel industry has had to navigate and how intelligent communications solut...

Read More

Filter By

blog-img
news-and-insights

Zoom vs Teams

Why choose Zoom vs Teams? Learn the pros and cons of each software in the context of different industries and applications. ...

blog-img
Elite News

This Year’s Annual ISO Audit Results are in — and It’s Time to Celebrate!

It’s been a really busy time for our Compliance Manager, Melissa Carter and our team as the company has been preparing for our annual ISO audit. ...

blog-img
CCaaS

How to Improve Customer Retention

Worried you’re losing customers at an alarming rate? See how modern, innovative technologies from Elite Group can keep your customer base satisfied....

blog-img
CCaaS

Inside the M&S Cyberattack: Lessons in Mobile Security and Preventative Strategy

With external pressures on businesses continuing to rise, reducing business cost to serve is becoming increasingly important. See how to reduce your C...

blog-img
CCaaS

Combat Business Pressure by Reducing Your Customer Cost to Serve

With external pressures on businesses continuing to rise, reducing business cost to serve is becoming increasingly important. See how to reduce your C...

blog-img
news-and-insights

What is Zoom CCaaS And How Can It Benefit Your Business?

Zoom CCaaS is the AI-powered contact centre solution your business has been looking for. Learn more in this update from the experts at Elite Group....