Keep Your On-Premise Phone System — Switch to Smarter Support

  • Specialist Support for Legacy Systems
  • Avoid Expensive Upgrades
  • Custom Support Plans
  • Schedule Your Free Maintenance Assessment

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Legacy PBX Maintenance & Support Services

Talk to a UC Maintenance Specialist Today

We Support a wide range of Legacy PBX Systems

We Support a wide range of Legacy PBX Systems

Keep Your Existing PBX Running with Expert Maintenance & Support

Many businesses aren’t ready to give up their existing phone systems—and that’s okay. Whether it’s a legacy PBX, VoIP, or hybrid solution, your investment still has value. But when it comes to maintenance and support, you deserve a partner who keeps it running like new, without the outdated contracts or sluggish service.

At Elite Group, we specialise in maintaining, repairing, and optimising legacy PBX systems, ensuring your business stays connected without costly upgrades or enforced cloud migrations.

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Keep Your Existing PBX Running with Expert Maintenance & Support

Why Switch to Us? We’re the support partner that keeps your system running without the headaches.

  • Expertise Across Major Brands – Whether you’re using Avaya, Cisco, Mitel, NEC, or another platform — our certified engineers have decades of experience supporting legacy and hybrid on-premise systems.
  • Rapid Response, Real Resolution – Our dedicated support team offers fast troubleshooting and proactive maintenance to keep your operations moving without costly downtime.
  • Flexible, Cost-Effective Plans – From emergency break/fix to fully managed services, we tailor support packages to fit your needs and budget — no expensive overhauls required.
  • Vendor-Neutral, Customer-Focused – We’re not trying to rip and replace your system. We’re here to help you get the most out of what you already have.

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Why Choose Elite Group for PBX Maintenance?

Elite provide static IP addresses, as standard

Specialist Support for Legacy Systems

We understand older PBX technology and have the expertise to maintain it.

Choose from a range of flexible contract plans

Avoid Costly Upgrades

No need to rush into an expensive cloud migration; we help extend the life of your existing system.

Enjoy a streamlined order journey

Fast Response & On-Site Support

Whether it’s remote troubleshooting or an on-site repair, we’re here when you need us.

Spare Parts & Repairs

Access to a wide range of spare parts to keep your system running smoothly.

Custom Support Plans

Choose from ad-hoc repairs, proactive maintenance, or fully managed support contracts.

Elite stocks multiple router and dongle models

Tier 3 Engineer Access

24/7 access to incident management and TAC from our Tier 3 engineers.

Industry-Leading SLA

Your uptime is our priority, restoring your system in record time.

Elite will help you to find the right network for your business

24/7/365 Support

Our UK based support teams are available 24 hours a day, 365 days a year.

Customer Experience is Our #1 Priority

At Elite Group, we’re dedicated to keeping businesses connected with reliable, tailored communication solutions. Golden Eagle trusts us to support their communications, ensuring seamless operations and expert service when they need it most. Watch the video to hear their story.

What Our Customers Say

Amazing turnaround!

We have been with Elite since August 2023, and they have always provided outstanding service. Recently, we needed a few Sims activated with a quick turnaround, which Elite was efficient in. They communicated with us through the whole process and were able to hit our target date. Thanks again!

Natasha, 22 April 2024

Great Service

Craig made the whole process painless, offering a seamless and helpful service. The issue was resolved very quickly and Craig communicated both clearly and promptly when interacting with me via emails.

Lily, 27 June 2024

Great Solutions from Knowledgeable People

Elite made our switch from an old on-prem phone system to a cloud based system very straightforward. They proved to be very knowledgeable and helpful throughout the project, from the initial phone system design and options, through to delivery and switchover. I would recommend this company without hesitation!

Heather Eccles, 10 April 2024

So Helpful

Elite are so helpful when it comes to keeping our internet system up and running. Everything they have installed is very reliable, but on the odd occasion that something goes wrong they're very helpful, stay in constant communication, and go above and beyond to get things fixed quickly.

Claire Pemberton, 15 April 2024

Instant Solutions

Several times I've called with a question and Elite have given me the solutions on the same call! The customer service is very helpful and friendly, going out of their way to help, even out of hours.

Oliver Wilson, 09 April 2024

Get in Touch – Expert PBX Support When You Need It

Need reliable maintenance for your legacy PBX system? Our expert team is here to help. Fill in the form, and one of our specialists will be in touch to discuss your support needs. Stay connected with Elite Group.

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