Holy Cross College

The Background

Holy Cross is a Sixth Form and University Centre in Greater Manchester that attracts students from across the country due to its reputation as a college of excellence.

The Challenge

• A scalable solution that can deal with high call volumes at peak times of the year

• A solution that allows for lower volumes of calls not in peak times

The Solution

Elite provides Holy Cross with a SIP solution. Session Initiation Protocol (SIP) is a VoIP service that connects an organisations’ private telephone system to the public telephone network via the Internet.

• SIP was a much more flexible solution to fit in with peak times, rather than having to physically install and uninstall expensive copper lines.

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