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A Bespoke Calls and Lines Solution
Greenfield Bacon came to Elite for a calls and lines solution as they were on the lookout for more cost-effective telecommunications.
A Business Mobility Solution for PerfectHomes
As a well recognised UK high street brand, PerfectHome required a solution to fit the changing nature of their business.
A Calls & Lines Solution Providing Substantial Savings
Elite Group provided The Coupers Partnership with a calls and lines service that provided substantial savings and a stress-free solution.
A Calls & Lines Solution that Reduced Bills
The Calls and Lines solution provided by Elite to Waterfields Bakery, reduced monthly bills and cut down the work required by the Accounts team.
A Feature Rich and Scalable Connectivity and Voice Solution
Elite provided Ventia with a feature rich connectivity and voice solution that is scalable to accommodate the needs of their clients.
A Flexible SIP Solution to Meet the Businesses on-going Requirements
We gave Omega a complete IT and telephony support package, swapping out ISDN lines for a SIP solution.
A Flexible, Functional and Affordable VoIP Solution
Five Talents were faced with the prospect of needing to install new lines when new members of staff needed their own phone.
A Highly Efficient Hosted Voice and Connectivity Installation
Elite Group provided Space 2 with a scalable and reliable hosted voice and connectivity solution to suit the needs of an expanding business.
A Highly Reliable and Cost Effective Contact Centre Solution
Elite Group provided Chums with a contact centre solution to increase employee productivity and improve customer satisfaction.
A Highly Reliable and Efficient VoIP Phone System
Romec required a highly reliable and efficient phone system solution to support over 4,000 calls a day, from over 25,000 sites
A More Flexible and Bespoke System with much Lower Operating Costs
Elite provided Destinology with a Swyx solution, giving the business a remote working option allowing for flexibility.
A Scalable and Flexible Solution to Keep up with the Company’s Growth Surge
Elite provided an ADSL solution that adhered to Abundant's key objective to keep up with its growth surge.
A Seamless Bespoke Solution for all Business Needs
Elite provided a state of the art Cisco telephone system using a dedicated fibre line to give fast speeds and a reliable connection.
A Seamless Communications Service Provided.
Very helpful and took time to explain what the transfer process of lines and calls would involve, as well as offering information we hadn’t even thought of.
A SIP Solution Providing a Flexible Solution to Suit Peak Times.
Benefited from a fully flexible and scalable SIP business solution to enable management of high volume calls during peak times.
A Slick and Secure Service for those Looking for Support.
Elite ensures a speedy resolution of any faults and gives peace of mind knowing that they truly do have our best interests at heart.
A Streamlined Solution Delivering Cost Savings
Elite offered Countrywide the opportunity to become more efficient in the management of their clients’ telecoms solutions.
A Swyx Solution Tailored to the Needs of the Business Providing the Fastest Turnaround Possible.
The service was extremely helpful and knowledgeable about building a network that could ensure a high quality of service.
A Telecommunications Package Saving the Business Money.
The product and industry knowledge of staff at Elite is invaluable in helping businesses.
Affordable, Highly Secure and Highly Reliable
We provided Business Flights with a hosted telephony system - immediately improving flexibility and lowering costs.
Allowing Flexible & Remote Working Without Escalating Mobility Costs
Elite Group installed a resilient Mitel MiVoice Business infrastructure on the School’s VMware infrastructure.
An Easy Manageable Call Handling Solution
The call recording solution provided by Elite to Vasanta, imrpoved customer service and confident agents. Vasanta can use the calls to analyse employees.
An Integrated Communication Solution
As a complex business with suppliers and staff based all over the world, Cogent required an integrated solution to fit with their requirements.
An IVR Solution to Ensure Business Continuity
Elite has managed to drastically improve the chances of utilising a business continuity plan by providing a more reliable network.
An IVR Solution to Ensure Fundraising Messaging is Constantly Updated
The IVR solution provided to St Wilfrids Hospice from Elite, meant they could amend recordings internally themselves, constantly keeping records updated.
An Unrivalled Bespoke Call and Business Line Service
Elite provided Arena Group with business lines and a non-geographic number in order to enable their continued expansion and achieve a national presence.
Conferencing and Cost Savings By Hosting their Own Conference Calls.
Implemented a call recording and call management solution- to enable reporting on call outcomes and to ensure these accurately reflect client discussions so there are no misunderstandings at a later date.
Cost Savings with a Calls and Lines Solution
Elite recommended new line rental tarrifs for Infopoint, 03 and 0800 numbers to project a national presence and the best mobile SIM deals for the business.
Developing Strong Relationships and Future-Proofing Communications
Be Wiser and Elite considered and scored a number of options together to arrive at the best solution.
Effective Call Recording and Monitoring
Solar King UK required an effective call recording and monitoring solution with online statistics and that enables staff to react quickly to sales queries.
Elite’s MPLS Solution Reduced Our Costs by 50% Immediately.
We have been really pleased with the service… It is such a relief to find a personable company that are always happy to resolve any issues that we have and reach a solution quickly.
Increase your Customer Satisfaction & Loyalty
Elite provided On The Beach with an intelligent Home Worker Solution that allowed agents to answer sales calls whilst away from the centre.
Increased Answer Rate-the Average Answer Rate is Now 99%
Elite's IVR and Call Recording solution increased their answer rate - Indesit is no longer losing calls; the average answer rate is now 99%
Increased Business Efficiency and Seamless Management
GMA Warehousing benefit from having one dedicated, named account manager to manage their business mobile solution.
Increased Staff Productivity with a Contact Centre Solution
An efficient contact centre solution has enabled Kiddicare to deal with inbound calls effectively, improve customer satisfaction and staff productivity.
Increasing Efficiency, Providing a Better Service to Loyal Fans to Keep them Satisfied.
Elite worked closely with Everton to provide a memorable nongeographic number that related to the year of the club’s formation.
Management of All Spencer Signs Telecommunications
Elite Group manage all of Spencer Signs telecommunications products, enabling them to benefit from the best price and a monthly bill.
MiVoice Business Aids Mobile Working for Whittington Health by Elite Group
The Mitel Business network has simplified the organisation’s business communications, increased flexibility of communications and helped increase productivity.
Multiple Products and Services on One Account has Made Management Easier.
Having multiple products and services on one account makes for easier management, providing Regal with a one bill solution while meeting all their telecom needs.
Offering High-Speeds and Better Performance at Lower Costs
Alfa Travel was looking to improve its communications service and put in place a cloud backup for its premises in Chorley, Lancashire.
Successful Account Management with a Rapidly Expanding Company
Synectics Solutions required nearly 250 mobile connections and entrusted Elite Group to deliver several components of their fixed line setup.
Successful PSTN Lines and Broadband Connection Solution
The Money Club has built up a good working relationship with Elite, confident that they are working with a supplier they can trust as their business continues to grow.
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