Mobile Voice and Data Solutions

Access competitive, bespoke business mobile voice and data tariffs from the UK’s leading networks, all backed by our industry-leading support and customer service

Mobile Voice and Data

Elite Group offers bespoke mobile voice and data packages to businesses throughout the UK. We are independent and impartial. This allows us to accurately review your business’s mobile voice and data usage. It also enables us to propose the best tariff and structure for your business needs.

We maintain close relationships with the UK’s leading business mobile networks, which is reflected by our Vodafone Advanced Partner, O2 Approved Dealer and EE Strategic Partner status. This allows us to access the very best business tariffs available. We pride ourselves on our excellent levels of customer service. This is why we will work closely with you and why our UK-based account management team will always be available to answer any enquiries or resolve any issues.

Business mobile independent assessment, bespoke business mobile solution

Independent Assessment. Tailored Solution

Voice and data requirements vary significantly between businesses. Our initial in-depth assessment of your usage will enable us to create a package tailored specifically to your business needs – whether that means prioritising minutes and texts or data. Our assessment will take into account any requirements or activities relevant to your business’s ongoing success – such as travel, expected call volume, international call requirements and so on – to make sure that your plan covers all aspects of usage.

Your plan will be matched to your needs in terms of both cost and coverage, with a focus on keeping spend to the absolute minimum and avoiding any unexpected charges.

Business mobile leading account management and support

Industry-Leading Account Management and Support

At Elite Group, we provide you with an account manager who will act as your dedicated first line support throughout your contract tenure, providing personal support, advice and regular account reviews.

Your account manager will be supported by a named member of the Elite Group mobile customer service team, on hand to deal with any customer service or technical queries you may have. We will devise a bespoke service level agreement with you in order to ensure that we meet all your requirements.

We’ll continually review your account, ensuring that any anomalies are identified quickly and dealt with efficiently. Elite Group have dedicated technical support to assist you with any issues you may have and also provide a rapid repair and phone replacement service to ensure that you are not left without service.

Benefit from repairs to your mobile solution

Rapid Repairs and Replacements

We understand how important it is that your business is able to continue operating in the event of any faults or technical problems.

This is why, in the event of any technical issues or damage to your handset, we offer a rapid repair and phone replacement service. This ensures that you are able to carry on operating as normal – no matter what the circumstances.

All business mobiles supplied by Elite Group come with a full UK warranty. This means that, in the unlikely event that your handset needs to be replaced, we will be able to facilitate a swap the next day.

Business Benefits

Leading Network Relationships

Enjoy the very best voice and data tariffs available on the market, fully backed by your chosen network

Ongoing Analysis

Ensure your plan continues working for you with regular account reviews and immediate action taken to correct any anomalies

Dedicated Account Management

Communicate any issues quickly and efficiently using your dedicated, named personal account manager

State-of-the-Art CRM

Relax in the knowledge that our CRM can be instantly accessed by your account manager or customer support representative – making resolving issues easier than ever

Leading Hardware

Maximise our relationships with leading hardware providers and upgrade your handsets to the models that best suit your needs

In-House Customer Service and Technical Support

Benefit from the knowledge of our highly experienced, UK-based customer service and technical support teams

New Efficiencies

Create new efficiencies and reduce costs with an impartial analysis of your ongoing costs – this will highlight any problem areas and allow you to correct them

'We Bill' Option Available

If you use multiple networks with Elite, you can maintain a single account and we will combine your bills into one single monthly bill payment - making it easier for you to manage

Technical Checklist

  • All customer interaction recorded and shared via our state-of-the-art CRM
  • Expert technical support available to ensure smooth transition to a new provider, technical query or a change of handset
  • Online billing management and analysis available to self-monitor your usage
  • ISO9001 accredited to ensure all systems and customer interaction is well documented and stored
  • Capacity and experience to manage network porting, onsite if necessary
  • Rapid phone repair and replacement service available

Why Choose Elite Group for Voice and Data Solutions?

  • We are a trusted business mobile provider, proven by over 1000 businesses as clients, many of whom are long standing
  • Industry experts with over 16 years’ experience
  • Award winners and accredited to the highest levels with three major networks – recently awarded Vodafone Partner of the Year 2017/18
  • Our established relationships and direct routes into the networks gives us leverage in terms of the tariffs we can offer and the level of acquisition incentive we can provide
  • We can offer a free, no-obligation consultation and analysis of your business mobile usage
  • A dedicated account manager will personally manage your account and visit you regularly
  • Your account manager provides a point of contact for you throughout your contract tenure and you will be supported by a robust UK based service desk
  • Each of our account managers have been with us for a minimum of 8 years, guaranteeing continuity for you as a customer
  • Experts in a range of additional solutions from across the business mobile spectrum including MDM and call recording
  • We have our own purpose built, in-house training and technology Smart Suite which can be used by your key stakeholders for demonstrations or training on our solutions

Our Customers Say

“We’re delighted to be working with a local company that takes a proactive approach to our account. Our personal account manager and the mobile team have worked exceptionally hard to provide a first-class service for our ever-expanding team.”

Ian Glover, Synectics Solutions

“We’ve developed a strong relationship with the Elite Account Management team and have future-proofed our communications. We have a long-term partner in Elite Group who will work with us to deliver the best communications technology to support our growing business.”

Craig Knott, Director, Be Wiser Insurance

“Elite Group have become a key part of our business. They successfully manage a very complex account through their diligence and go above and beyond the requirements in order to ensure continuity for our communications.”

Innes Drummond, Cogent Breeding Ltd

Featured Services

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Expert systems for any business; Elite provides productivity-enhancing voice solutions in the Cloud, on-premise or via Voice over IP.

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IT & Cloud Services

Power your business with a world-class datacentre, utilise our unrivalled firewalls solutions and unify your communications with a state-of-the-art hosted desktop solution.

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MPLS

A big business must-have. If you operate over three sites or more, we design bespoke high-speed networks which improve reliability and control.