Mobile Voice and Data Solutions

Access competitive, bespoke business mobile voice and data tariffs from the UK’s leading networks, all backed by our industry-leading support and customer service

Mobile Voice and Data

Elite Group offers bespoke mobile voice and data packages to businesses throughout the UK. We are independent and impartial. This allows us to accurately review your business’s mobile voice and data usage. It also enables us to propose the best tariff and structure for your business needs.

We maintain close relationships with the UK’s leading business mobile networks, which is reflected by our Vodafone Advanced Partner, O2 Approved Dealer and EE Strategic Partner status. This allows us to access the very best business tariffs available. We pride ourselves on our excellent levels of customer service. This is why we will work closely with you and why our UK-based account management team will always be available to answer any enquiries or resolve any issues.

Business mobile independent assessment, bespoke business mobile solution

Independent Assessment. Tailored Solution

Voice and data requirements vary significantly between businesses. Our initial in-depth assessment of your usage will enable us to create a package tailored specifically to your business needs – whether that means prioritising minutes and texts or data. Our assessment will take into account any requirements or activities relevant to your business’s ongoing success – such as travel, expected call volume, international call requirements and so on – to make sure that your plan covers all aspects of usage.

Your plan will be matched to your needs in terms of both cost and coverage, with a focus on keeping spend to the absolute minimum and avoiding any unexpected charges.

Business mobile leading account management and support

Industry-Leading Account Management and Support

All Elite Group mobile customers are assigned a personal account manager. Your account manager will be your primary point of contact throughout your contract and will provide support as well as regular account reviews.

Your account manager will act upon any issues quickly and efficiently, ensuring that they are resolved as soon as possible. Your account manager will continually review your account, ensuring that any anomalies are identified quickly and dealt with efficiently.

Additionally, your account manager will be supported by a named, in-house customer service representative who will deal with any day-to-day issues that you may have.

Benefit from repairs to your mobile solution

Rapid Repairs and Replacements

We understand how important it is that your business is able to continue operating in the event of any faults or technical problems.

This is why, in the event of any technical issues or damage to your handset, we offer a rapid repair and phone replacement service. This ensures that you are able to carry on operating as normal – no matter what the circumstances.

All business mobiles supplied by Elite Group come with a full UK warranty. This means that, in the unlikely event that your handset needs to be replaced, we will be able to facilitate a swap the next day.

Business Benefits

Leading Network Relationships

Enjoy the very best voice and data tariffs available on the market, fully backed by your chosen network

Ongoing Analysis

Ensure your plan continues working for you with regular account reviews and immediate action taken to correct any anomalies

Dedicated Account Management

Communicate any issues quickly and efficiently using your dedicated, named personal account manager

State-of-the-Art CRM

Relax in the knowledge that our CRM can be instantly accessed by your account manager or customer support representative – making resolving issues easier than ever

Leading Hardware

Maximise our relationships with leading hardware providers and upgrade your handsets to the models that best suit your needs

In-House Customer Service and Technical Support

Benefit from the knowledge of our highly experienced, UK-based customer service and technical support teams

New Efficiencies

Create new efficiencies and reduce costs with an impartial analysis of your ongoing costs – this will highlight any problem areas and allow you to correct them

Technical Checklist

  • All customer interaction recorded and shared via our state-of-the-art CRM
  • Expert technical support available to ensure smooth transition to a new provider, technical query or a change of handset
  • Online billing management and analysis available to self-monitor your usage
  • ISO9001 accredited to ensure all systems and customer interaction is well documented and stored
  • Capacity and experience to manage network porting, onsite if necessary
  • Rapid phone repair and replacement service available

Why Choose Elite Group for Voice and Data Solutions?

  • Industry-leading, UK- based customer service
  • Dedicated, named account manager
  • Premium partnerships with all major networks
  • Industry experts with over 15 years’ industry experience
  • Scalable solutions for businesses of any size

Our Customers Say

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.

Chris Carter, Network & Infrastructure Manager

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The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

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We expect the system to pay for itself within two years, furthermore we believe that we have only scratched the surfaced on what we think the telephony system can do for us in the future. The implementation of the Swyx solution has been a great success.

Bill Waters

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