Access competitive, bespoke business mobile voice and data tariffs from the UK’s leading networks, all backed by our industry-leading support and customer service
Elite Group offers bespoke mobile voice and data packages to businesses throughout the UK. We are independent and impartial. This allows us to accurately review your business’s mobile voice and data usage. It also enables us to propose the best tariff and structure for your business needs.
We maintain close relationships with the UK’s leading business mobile networks, which is reflected by our Vodafone Advanced Partner, O2 Approved Dealer and EE Strategic Partner status. This allows us to access the very best business tariffs available. We pride ourselves on our excellent levels of customer service. This is why we will work closely with you and why our UK-based account management team will always be available to answer any enquiries or resolve any issues.
Voice and data requirements vary significantly between businesses. Our initial in-depth assessment of your usage will enable us to create a package tailored specifically to your business needs – whether that means prioritising minutes and texts or data. Our assessment will take into account any requirements or activities relevant to your business’s ongoing success – such as travel, expected call volume, international call requirements and so on – to make sure that your plan covers all aspects of usage.
Your plan will be matched to your needs in terms of both cost and coverage, with a focus on keeping spend to the absolute minimum and avoiding any unexpected charges.
At Elite Group, we provide you with an account manager who will act as your dedicated first line support throughout your contract tenure, providing personal support, advice and regular account reviews.
Your account manager will be supported by a named member of the Elite Group mobile customer service team, on hand to deal with any customer service or technical queries you may have. We will devise a bespoke service level agreement with you in order to ensure that we meet all your requirements.
We’ll continually review your account, ensuring that any anomalies are identified quickly and dealt with efficiently. Elite Group have dedicated technical support to assist you with any issues you may have and also provide a rapid repair and phone replacement service to ensure that you are not left without service.
We understand how important it is that your business is able to continue operating in the event of any faults or technical problems.
This is why, in the event of any technical issues or damage to your handset, we offer a rapid repair and phone replacement service. This ensures that you are able to carry on operating as normal – no matter what the circumstances.
All business mobiles supplied by Elite Group come with a full UK warranty. This means that, in the unlikely event that your handset needs to be replaced, we will be able to facilitate a swap the next day.
Enjoy the very best voice and data tariffs available on the market, fully backed by your chosen network
Ensure your plan continues working for you with regular account reviews and immediate action taken to correct any anomalies
Communicate any issues quickly and efficiently using your dedicated, named personal account manager
Relax in the knowledge that our CRM can be instantly accessed by your account manager or customer support representative – making resolving issues easier than ever
Maximise our relationships with leading hardware providers and upgrade your handsets to the models that best suit your needs
Benefit from the knowledge of our highly experienced, UK-based customer service and technical support teams
Create new efficiencies and reduce costs with an impartial analysis of your ongoing costs – this will highlight any problem areas and allow you to correct them
If you use multiple networks with Elite, you can maintain a single account and we will combine your bills into one single monthly bill payment - making it easier for you to manage
“We’re delighted to be working with a local company that takes a proactive approach to our account. Our personal account manager and the mobile team have worked exceptionally hard to provide a first-class service for our ever-expanding team.”
“Always available to speak with when we contact them, ready to offer advice and a dedicated account manager to ensure our needs were always being met, it made sense that we would look to shift all communications to them.”
“Elite Group have become a key part of our business. They successfully manage a very complex account through their diligence and go above and beyond the requirements in order to ensure continuity for our communications.”