Cloud Communications

Replace outdated PSTN systems and embrace reliable internet-based voice and data communications with Elite Group.

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Cloud Communications - Elite Group
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Cloud Communications - Elite Group

Empower Your Teams with Smarter Cloud Communications

The way we communicate has changed. With numerous tools in play, modern businesses need to streamline communications as much as possible to avoid fractured messaging, confusion and lost time.

To simplify comms and boost agent productivity, cloud communication systems offer one unified platform for calls, video conferences, contact centre tools, collaboration applications and more.

Because the platforms are accessible via the internet, they can be utilised by staff wherever they happen to be, making them ideal for businesses exploring remote and hybrid working.

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Why Cloud Communications?

Cloud technology and cloud computing are the future. Legacy phone systems simply can’t compete with the reliability, scalability and flexibility offered by cloud platforms. Not only are legacy systems costly, but they offer remote and hybrid workers no advantages whatsoever, while reinforcing disjointed business processes. Cloud communications:

Reduce costs

No more expensive engineer callouts or hardware to replace.

Increase flexibility and functionality

Colleagues can begin conversations on one app and seamlessly switch to another.

Empower hybrid teams

Staff members wishing to work remotely off-site can still access all the tools and data as office-based employees.

Centralise management

Having a single management point reduces confusion while boosting data security.

What’s Included in Our Cloud Communications Solutions?

Zoom

The world’s premier video conferencing tool has evolved to include an easy-to-use cloud-based phone solution, highly-intelligent AI companion tools, along with fully-fledged contact centre tools (CCaaS) for one of the most comprehensive and useful business communication platforms on the market today.

Zoom Solutions

Mitel

The Mitel MiVoice platform brings together voice, messaging, mobility, conferencing, collaboration and applications in a single unified communications tool that’s deployable either in our secure Azure infrastructure, or your own pre-existing infrastructure, for ultimate peace of mind.

Mitel Solutions

8x8

The 8x8 X-Series is a first-of-its-kind solution that combines the power of both unified communications and contact centre solutions, with a wealth of features that improve both internal and external communications. Integrate existing CRM platforms and scale your tools up or down as required without fuss.

8x8 Solutions

Gamma

A fully customisable cloud communications solution, Gamma Unified Communications is a feature-first platform that vastly outperforms traditional PBX. With options for call recording, auto attendant, desktop assistant and more, you’ll have all the support you need along with robust security.

Gamma Solutions
Cloud Communications Comparison - Elite Group

Why Choose Elite Group for Cloud Unified Communications?

At Elite Group, we’ve been helping businesses like yours stay ahead of the competition and perfect their communications technology for many years. Throughout this time, our team of experts have compiled a fantastic knowledge base, making them your go-to team when you’re struggling with technical issues.

Our prestigious partnerships with the above cloud communications companies mean we’re well-equipped and approved to help you make the most of your new tools, so you can reap the rewards as quickly as possible. And with stellar customer reviews and an average support response time of 5 minutes, you can always rely on Elite Group to deliver.

CCaaS
Zoom CCaaS - Elite Group

Explore Business Cloud Communications with Elite Group

Ready to see how moving to cloud communications will make a difference in your business? Elite Group is here for you.

To book a consultation or to enjoy a free demo, send us a message via the contact form below, and one of our experts will be in touch soon.

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Cloud Communications - Frequently Asked Questions

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