Danielle Hodgson

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news-and-insights

Zoom vs Teams

Why choose Zoom vs Teams? Learn the pros and cons of each software in the context of different industries and applications. ...

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Elite News

This Year’s Annual ISO Audit Results are in — and It’s Time to Celebrate!

It’s been a really busy time for our Compliance Manager, Melissa Carter and our team as the company has been preparing for our annual ISO audit. ...

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CCaaS

How to Improve Customer Retention

Worried you’re losing customers at an alarming rate? See how modern, innovative technologies from Elite Group can keep your customer base satisfied....

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CCaaS

Combat Business Pressure by Reducing Your Customer Cost to Serve

With external pressures on businesses continuing to rise, reducing business cost to serve is becoming increasingly important. See how to reduce your C...

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news-and-insights

What is Zoom CCaaS And How Can It Benefit Your Business?

Zoom CCaaS is the AI-powered contact centre solution your business has been looking for. Learn more in this update from the experts at Elite Group....

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news-and-insights

The Importance of Mass Notification Systems for Venues

Mass notification systems for venues can dramatically improve safety and communication. Learn more in this blog from the experts at Elite Group....