Avaya Authorised Partner

Elite Group’s strategic partnership with Avaya brings you smart technology with deep technical knowledge and responsive customer service to deliver tangible value.

Bespoke, innovative solutions, provided with assistance from Avaya.

Avaya Edge is a Emerald partner with Elite Group

A Leading Global Provider

Avaya is a recognised innovator and leading global provider of solutions for customer and team engagement. They provide unified communications, real-time video collaboration, contact centre, networking and related services to companies of all sizes worldwide. Avaya has approximately 12,711 employees worldwide. It has offices located in 145 countries.

Elite Group’s partnership with Avaya solutions offers an exceptional experience and market-leading telecommunication solutions. As a benefit of our partnership, our customers can experience delivery of the most effective, innovative solutions and services to meet your communications and collaboration needs.

Our customers also benefit from the bespoke nature of our solutions to meet their needs, provided with leading assistance from Avaya.

Business Benefits

Bespoke Solutions

Tailored to your business, our solutions ensure you specific needs are met

Enterprise-Grade Telecommunications Solutions

Our first-class, state-of-the-art solutions will take your business to the next level

First-Class Support

Highly-trained and qualified, our support teams will ensure any issues you encounter are dealt with quickly and effectively

International Reputation

Avaya are an internationally recognised company, and provide high class solutions across the globe

Why Choose Elite For Avaya?

  • Industry leading, UK-based customer service
  • Dedicated, named account manager
  • Close Avaya partnership and access to leadership
  • Industry experts with over 15 years’ experience
  • Scalable hardware solutions for businesses of any size
  • Bespoke solutions to meet your business needs

Our Customers Say

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.

Chris Carter, Network & Infrastructure Manager

The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.

Craig Knott, Director

Featured Services

A full range of Business Mobile solutions from Elite Group

Business Mobile

We offer the best business mobile and tablet plans across all major mobile networks with the widest and latest range of devices.

A full range of quality business Phone System solutions from Elite Group

Unified Communications

Expert systems for any business; Elite provides productivity-enhancing voice solutions in the Cloud, on-premise or via Voice over IP.

A full range of IT and Cloud services from Elite Group

IT & Cloud Services

Power your business with a world-class datacentre, utilise our unrivalled firewalls solutions and unify your communications with a state-of-the-art hosted desktop solution.

A full range of connectivity solutions from Elite Group


A big business must-have. If you operate over three sites or more, we design bespoke high-speed networks which improve reliability and control.