Absolutely. Changing phone numbers can cause massive disruption in your business, which is why you can simply port the existing number you have over to the Microsoft Teams platform. This can be quite the technical process for some, but don’t worry, our team will handle all the complexities for you, so you can continue using your dedicated business phone number without delay. Just speak to our team for more information.

Traditional desk phones can’t connect via Teams Calling, so you’ll need new Teams-certified phones if you want to stick with these types of devices. However, most users simply install Teams onto their devices of choice (laptop, smartphone, tablet, desktop) and use a wired or wireless headset to make calls. But as long as your device has an internet connection, an active microphone and can house the Teams app, you’re good to go.

Yes – this is a key feature of Microsoft Teams. For seamless collaboration and clarity, you can invite external users into your company’s Microsoft Teams so they can chat, share files and collaborate in real-time, just like internal employees. But don’t worry, you maintain complete control over security, and they’ll only have access to the areas you allow.

Not at all. It’s very useful for large organisations, as it gives everyone at every level of the business a dedicated tool for communications and collaboration. But Microsoft Teams is just as useful for smaller businesses and medium-sized businesses that want to enjoy greater productivity, teamwork, and streamlined processes. You can even connect Teams to your wider operational software, so you can see updates from critical systems within the Teams platform.