“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Digitalise Your Business Communications
As customers are increasingly spread across the globe, providing voice communication solutions that cover multiple cities and continents is a service few companies can accommodate efficiently.
Elite, however, are one of them and provide services on a global scale, including both the porting and provisioning of numbers.
Operate Globally, Appear Local with International SIP Trunks
Our international SIP trunks enable organisations with offices worldwide to connect via any hosted application quickly and easily and make calls over the internet instead of traditional copper lines.
We’ll provide your business with telephone numbers that present as local when received in another country and will allow users to call local emergency services from wherever they are – even if the application or virtual tenant is based abroad.
Key Features
Ring internationally, present as local, protect against fraud.
Business Benefits
Highly Reliable
Our service is spread across secure, geo-redundant data centres, ensuring the highest levels of reliability.
Limitless Scalability
Easily scale up or down locally, as required, and on demand without any need to install physical lines.
International Resilience
Deliver high-quality, resilient calls across our network and enable international users to connect via a hosted application or their existing phone systems.
Cost-Effective
Minimise the number of suppliers you work with by consolidating your SIP trunks with one global service provider.
Intuitive Number Management
Enjoy centralised dialling plans with local numbers for all locations and management of local services from a single location.
Elite Green Certified Partner
As part of our aim to be a sustainable company, we are committed to partnering with brands whose business practices align with this aim. By providing its innovative technological solutions, Colt recognises its ability to manage, not only its own energy footprint, but also that of its customers. They also adhere to ISO 14001:2015 accreditation for environmental management systems. Partnering with Colt contributes to our ability to operate in a more sustainable way.
Your Experience is Our Priority
Customer Ratings
93%
Of customers rated our service as
either good or excellent
Customer Satisfaction
95%
Above the industry average
CSAT Score
Response Time
5 mins
You can rely on a quick answer to
your support request
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
“We currently deal direct with EE and O2, as well as Elite, but we were keen to work with just one supplier to simplify things. Out of the companies we currently deal with, it made sense to make Elite our preferred supplier, because with them we get one dedicated account manager who will always get back to use about our queries very quickly. It also means we will be able to view all of our bills online in one place, making it much simpler to keep track of our spending.”
“One of the main reasons I recommend Elite Group is their commitment to delivering world-class customer experiences and innovative digital transformation solutions. Their team truly takes the time to understand our unique needs and provides tailored solutions that drive innovation and excellence.”
“I would absolutely recommend Elite Group. Their customer response time is very good. When I’m on tour, it’s 24/7, there’s no 9 to 5 – it’s around the clock work. So, when we need something doing, let’s say on a Saturday or Sunday and I call or email Elite Group, they’ll answer and will find a solution for me, which is invaluable.”
“Elite are good people to deal with. They genuinely try to keep customers happy. They are professional, responsive, and easy to deal with”.
“Elite’s development of a custom reporting suite and their proactive technical expertise has been game-changing. Their tailored solutions and problem-solving approach give us confidence in the growth of our telesales business.”
“Over the past two years, our partnership with Elite to manage our mobile network has been instrumental in enhancing our connectivity and in reducing our operational costs. Their brilliant approach to providing support and managing our account has provided real benefit to GAMA Healthcare in terms of cost savings and improved service.”
“After seven other migrations throughout my career, this has been by far the best delivery of solution I have experienced.”
“I would recommend Elite for their customer service, approachability, and speed of delivery, as well as their project management.”
Interested in International SIP Trunks?
Whether you’re looking to get the ball rolling with an international SIP trunk solution from Elite or you’re in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!
Frequently Asked Questions
How scalable is International SIP?
SIP Endpoints can support connections ranging from two channels for small PBX-equipped businesses to an unlimited number of channels for large enterprises and contact centres. You can also add or remove additional lines at any time.
Are their regulations required for international SIP Trunks?
Different countries have different communication regulations and regulators. As an international provider, Elite have vast knowledge and experience and can make sure your communications are fully in line with local regulations.
How resilient is International SIP Trunking?
As a testimony to the reliability of SIP Trunking, it is now a mature service enjoyed by millions of organisations globally. The majority of countries worldwide – including the UK – are decommissioning their PSTNs and SIP Trunking is becoming the go-to alternative.
What is the call quality like?
From the moment we connect your International SIP Trunking service, you will enjoy all the reliability, resilience and quality that comes from working with the leading International SIP carriers. We proactively monitor and manage quality of service across the entire network, as it’s the underlying network quality the real difference.
Can International SIP protect my business in an emergency?
SIP Trunks can handle emergencies easily. They are inherently disaster recovery/business continuity ready, allowing you to re-route calls to an alternative location quickly and easily.
How does International SIP Trunking work if I wan to move office?
Number flexibility with SIP Trunking means that you can keep your existing number, even when moving out of the area. This saves costs on printed company literature and stationery while maintaining the perception that you still have a presence in the area you have moved from.
