Telephony

Elite Group offers a wide range of telephony services. Whether you need a telephone system, SIP services, telephone numbers, calls and lines or contact centre services, you’ve come to the right place.

Choose from our Portfolio of Telephony Services

Elite Group provide a comprehensive range of telephony services, including telephone systems, SIP, telephone numbers, calls and lines and contact centre services. We ensure that your solution is perfectly matched to your business goals. 

Business and Office Phone Systems

Elite Group provide a wide range of high-quality telephone systems, we offer hosted, hybrid or onsite telephone systems as well as maintenance and support packages.

SIP Services

Choose between a complete SIP solution or combine SIP with your existing voice solution. Our SIP call management system makes it easy to enjoy all the features and benefits that SIP trunks provide.

Telephone Numbers

Our UK offering includes 08, 03 ,01/02 and our international numbers covers in-country local numbers, international toll free numbers and universal toll free numbers.

Calls and Lines

Our multi-service calls and lines proposition means we have access to some of the best calls and lines packages in the UK as we have premium partnerships with all of the UK’s major carriers.

Contact Centre Solutions

Our contact centre solutions make it easy to expand your customer service capabilities, record and implement self-service IVR, enable call recording, access enterprise-level features and much more.

Business Benefits

Enhanced Performance

Use the very latest solutions to improve your business's performance.

Easy Management

Use online reporting to monitor your telephony solution and implement changes whenever you need.

Partnerships With Leading Carriers

Maximise on our close relationships with leading UK and international telecoms providers.

First-Class Support

Experience first-class support: our support team are expertly trained and boast industry-leading SLAs.

All Your Telephony Services In One Place

Simplify your processes by getting all of your telephony services from a single, expert provider.

Expert Advice

Get a solution perfectly suited to your business; our team will listen to your requirements and find the perfect solution for you.

Why Choose Elite Group for Telephony?

  • Industry-leading, UK- based customer service
  • Tailored and scalable solutions for businesses of any size
  • 24/7 award winning technical support
  • Premium partnerships with all major networks
  • Your own dedicated, named account manager
  • Industry experts with many years’ industry experience
  • Leading SLAs and fault management
  • Benefit from higher quality business phone lines

Our Customers Say

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.

Chris Carter, Network & Infrastructure Manager

The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.

Craig Knott, Director

We offer hosted, hybrid or onsite telephone systems as well as maintenance and support packages.
SIP trunks- reduce costs and increase the flexibility
Benefit from a wide rang of telephone number types in both UK and Globally
We have access to the best calls and lines package
Everything needed to operate a world-class, modern contact centre.

Featured Services

A full range of IT and Cloud services from Elite Group

IT & Cloud Services

From the desktop to the datacentre, we have a range of solutions to improve your productivity, ensure your compliance and security of your business.

A full range of connectivity solutions from Elite Group

Connectivity

A vital component for any size of business, we have solutions designed specifically for your needs whether you operate from a single site, multi-location (both UK or internationally) delivered across a range of technologies.

A full range of quality business Phone System solutions from Elite Group

Unified Communications

We offer a full range of on premise, hybrid and hosted telephone and collaboration solutions that support every size of business.

A full range of Business Mobile solutions from Elite Group

Business Mobile

In our ever increasingly ‘mobile’ world, communication wherever you are is vitally important. We offer Voice, Data, M2M, Device Management services and hardware from the UK’s leading providers.