Leicestershire Aids Support Services (LASS) is an independent voluntary organisation that was set up in 1987 to provide a range of services for people in the City of Leicester, Leicestershire and Rutland who are affected by HIV/AIDS. LASS had a fragmented communications strategy, due to relying on different providers for their communications solutions, which made finding help for faults and issues difficult. When it came to choosing a mobile phone provider, LASS chose Elite. They trusted us to ensure a speedy resolution to any faults and provide peace of mind that we had their best interests at heart. The level of service provided by Elite, alongside our top-class solutions, resulted in LASS moving all of their communications requirements across to Elite.