MiVoice Business

Delivering voice, messaging, mobility, presence, conferencing, collaboration and applications, MiVoice Business is a comprehensive unified communications and business phone system.

All-In-One Onsite Telephony

As a Mitel gold partner, Elite Group is perfectly positioned to equip your business with MiVoice Business.

MiVoice Business is a flexible end to end unified communications solution. Whether delivered onsite, hosted in the cloud or a hybrid of the two, MiVoice Business meets a wide range of business needs for business of all sizes. Scalable to service businesses with 5 users up to 130,000 users, MiVoice Business will not only grow with your business, but help you grow your business by simplifying business communications, reducing costs and increasing productivity.

MiVoice Business empower your employees with mobility and collaboration

Mobility and Collaboration

MiVoice Business gives your employees access to the same ‘in-office’ functionality even when they’re away from their desks. Being able to use a single identity, phone number, voice mailbox and extension means your staff are able to work from anywhere – allowing you to offer flexible and remote working without experiencing escalating mobility costs. With a range of mobility solutions – including dynamic extension and hot desking – achieving business mobility and flexibility has never been easier.

MiVoice Business also contains an integrated suite of collaboration features, making it easier for your staff to work together across multiple offices and even countries. By equipping your staff with everything they need to connect with colleagues, customers and partners, you will benefit from increased productivity, high levels of customer satisfaction and faster resolution processes.

Enable your staff to respond to customers and colleagues faster and more efficiently

Unified Messaging

Unified messaging allows your staff to respond to customers and colleagues faster and more efficiently. Using single message storage, your employees have access to their messages anytime, anywhere, as well as use of an integrated, fully-featured voice mail system that provides cost effective voice and auto attendant capabilities.

This means your employees will be able to work effectively wherever they are, and that they have access to all the tools required to perform their job as effectively as possible.

Connect, communicate and collaborate in a variety of environments with Micollab
MiContact Centre Business, enhance customer experience and communications

Business Benefits

Wide Range of Features

MiVoice Business has the most up-to-date, state-of-the-art features that will enable your team to work more effectively.

Flexible Deployment

Hybrid solution that can connect multiple sites no matter whether they have ISDN or SIP connectivity.

Increased Productivity

Improve productivity by equipping your employees with a business phone system that makes their role easier with straightforward communication and collaboration.

Intuitive and User Friendly

Equip your staff with a tool that has been specifically designed to be equally powerful and user-friendly.

Future-Proof Customer Engagement

Utilise a customer experience management system designed for the modern world.

Optimised Resources

Give agents and supervisors the tools to make informed decisions and provide prompt, expert service.

The Highest Levels of Customer Service

Enjoy thorough and expert support – Elite Group's support staff will get your solution up-and-running quickly and provide effective support on an ongoing basis.

Technical Checklist

  • Teleworker
  • Unified Messaging
  • Meet Me Conferencing
  • Hot-desking
  • Hybrid Solution – Virtualised and On Premise
  • Can be fully integrated within key business frameworks such as Salesforce and Google
  • Dynamic extension
  • Enhanced call screening

Why Choose Elite Group for MiVoice Business?

  • Industry-leading, UK-based customer service
  • Dedicated, named account manager
  • Premium partnerships with all major networks
  • Industry experts with over 15 years’ industry experience
  • Scalable solutions for businesses of any size

I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.

Chris Carter, Network & Infrastructure Manager

The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.

Andrew Hussey, IT Manager

The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.

Craig Knott, Director

Featured Services

A full range of IT and Cloud services from Elite Group

IT & Cloud Services

From the desktop to the datacentre, we have a range of solutions to improve your productivity, ensure your compliance and security of your business.

A full range of connectivity solutions from Elite Group

Connectivity

A vital component for any size of business, we have solutions designed specifically for your needs whether you operate from a single site, multi-location (both UK or internationally) delivered across a range of technologies.

A full range of quality business Phone System solutions from Elite Group

Unified Communications

We offer a full range of on premise, hybrid and hosted telephone and collaboration solutions that support every size of business.

A full range of Business Mobile solutions from Elite Group

Business Mobile

In our ever increasingly ‘mobile’ world, communication wherever you are is vitally important. We offer Voice, Data, M2M, Device Management services and hardware from the UK’s leading providers.