Delivering voice, messaging, mobility, presence, conferencing, collaboration and applications, MiVoice Business is a comprehensive unified communications and business phone system.
As a Mitel gold partner, Elite Group is perfectly positioned to equip your business with MiVoice Business.
MiVoice Business is a flexible end to end unified communications solution. Whether delivered onsite, hosted in the cloud or a hybrid of the two, MiVoice Business meets a wide range of business needs for business of all sizes. Scalable to service businesses with 5 users up to 130,000 users, MiVoice Business will not only grow with your business, but help you grow your business by simplifying business communications, reducing costs and increasing productivity.
MiVoice Business gives your employees access to the same ‘in-office’ functionality even when they’re away from their desks. Being able to use a single identity, phone number, voice mailbox and extension means your staff are able to work from anywhere – allowing you to offer flexible and remote working without experiencing escalating mobility costs. With a range of mobility solutions – including dynamic extension and hot desking – achieving business mobility and flexibility has never been easier.
MiVoice Business also contains an integrated suite of collaboration features, making it easier for your staff to work together across multiple offices and even countries. By equipping your staff with everything they need to connect with colleagues, customers and partners, you will benefit from increased productivity, high levels of customer satisfaction and faster resolution processes.
Unified messaging allows your staff to respond to customers and colleagues faster and more efficiently. Using single message storage, your employees have access to their messages anytime, anywhere, as well as use of an integrated, fully-featured voice mail system that provides cost effective voice and auto attendant capabilities.
This means your employees will be able to work effectively wherever they are, and that they have access to all the tools required to perform their job as effectively as possible.
MiVoice Business has the most up-to-date, state-of-the-art features that will enable your team to work more effectively.
Hybrid solution that can connect multiple sites no matter whether they have ISDN or SIP connectivity.
Improve productivity by equipping your employees with a business phone system that makes their role easier with straightforward communication and collaboration.
Equip your staff with a tool that has been specifically designed to be equally powerful and user-friendly.
Utilise a customer experience management system designed for the modern world.
Give agents and supervisors the tools to make informed decisions and provide prompt, expert service.
Enjoy thorough and expert support – Elite Group's support staff will get your solution up-and-running quickly and provide effective support on an ongoing basis.
I am very happy with the level of support and knowledge delivered. I like to call Elite and bounce ideas off them and together this relationship works really well because as our business develops it becomes a win win process for the both of us.
The service provided by Elite Telecom has been excellent, I have developed a great relationship with the support team. It has made a major impact on our business operation, and the cost savings it has delivered has made it a very worthwhile investment.
The fact Elite takes a consultative, supplier agnostic approach means that we have been able to take the best of all the suppliers and create our own unique platform that suits our business needs. We’ve developed a strong relationship with the Elite Account Management team.