Horizon Communicate

Delivering awarding-winning Unified Communications as a Service and Empowering businesses with industry-leading Collaboration tools to increase business productivity.

Cost-Effective Unified Communications

Horizon Communicate is a unified communications solution, offering small and medium-sized businesses Collaboration and Productivity functionality, normally reserved for large enterprises, at an affordable price.

Utilising the latest SIP technology, powered by the award-winning Gamma Horizon Platform, Elite has three Communicator packages, enabling you to choose a scalable and resilient solution which meets all your business communication needs.

Stay connected and have access to all of your phone system’s features through a desk phone, mobile or PC.

Keeping staff connected

By using Horizon Communicate, whenever employees have access to a mobile phone or internet connection, they can stay connected and have access to all of your phone system’s features through a desk phone, mobile or PC.

A subscription-based solution, Horizon Communicate enables you to add users with ease, meaning your phone system can grow with your business and all packages offer a range of features which will help your business communicate better.

As a Gamma Platinum Partner, your dedicated account manager and Elite’s experienced support staff are perfectly positioned to design, deploy and support your new communication solution ensuring that it meets all the needs of your business.

This option is a great fit for office-based workers across single or multiple sites, who do not require multimedia or mobility.

Horizon Communicate Voice

Horizon Communicate voice provides all the out the box functionality of Horizon including, Hunt groups, auto-attendant, basic call reporting, company directory, voicemail and much more. This option is a great fit for office-based workers across single or multiple sites, who do not require multimedia or mobility.

With no need for any upfront investment, businesses choosing to move to Communicator from traditional ISDN based phone systems can make great savings on call and maintenance costs. In addition to the financial benefits, Horizon Communicate will facilitate communication between your employees no matter whether they are located in the same office, across multiple offices, at home or on the road.

All the features of Horizon Communicate Voice with the addition of Collaboration.

Horizon Communicate Collaborate

All the features of Horizon Communicate Voice with the addition of Collaboration. Collaborate gives users access to Instant messaging tools, video conferencing, soft client for PC and Mobile.  Designed for companies looking to increase productivity, improve collaborative team working and accelerate business decision

Leverage media services such as instant messaging, voice, video, desktop/application sharing and more, all from within Collaborate. Allow staff to benefit from flexible working practises, whether hot-desking or mobile/home working, to boost employee satisfaction and productivity rates.

Collaborate enables users to access business communications and collaboration services from any device, whether Windows, MAC, Android and iOS, no matter where they are. With options like my Room feature, an instant fully managed conferencing space for voice, video and sharing for quick multi-party collaboration.

This option is great for businesses that take a large percentage of inbound calls or run outbound call campaigns.

Horizon Communicate Call Centre

Call Centre is a cloud-based service with an extensive range of inbound call centre capabilities that can be configured and managed via an easy-to-use web portal. This add-on service enables businesses to proactivity manage their call centre environments, boost the productivity of call centre agents and the overall efficiency of their call centre helping them deliver a first-class service to their customers.

All the features of Horizon Communicate Voice and Collaborate with the addition of Call Centre Agents and Supervisor functionality and Call Queuing. This allows managers and supervisors to monitor the performance staff assisting with staff training and development. This option is great for businesses that take a large percentage of inbound calls or run outbound call campaigns.

Business Benefits

Decrease Costs

Remove ongoing maintenance costs and reduce call spend

Scalability

Our Subscription-based model means that you can add users with ease meaning your phone system can grow with your business.

Flexible Working

Give your staff the ability to communicate and collaborate anywhere they have an internet or mobile phone connection, whether on a PC, Desk phone or Mobile.

Feature Rich

All our Horizon Communicate packages come loaded with features to help your business communicate better.

Resiliency

Remove the reliance of your communications on an onsite phone system – your phone system runs in Gamma’s highly resilient geographically diverse data centres, not the basement of your office.

First-Class Support

Experience first-class support: our support team are expertly trained and boast industry-leading SLAs.

Technical Checklist

  • Tier one protected ensuring isolation from external threats.
  • Monitor staff performance.
  • Truly Unified Communications.
  • Professional support
  • Latest SIP technology
  • Feature Rich

“The hosted private cloud service from Elite Group is providing huge commercial benefits to our operations in the UK, China and UAE.

Digital transformation has enabled the Roxor Group to consolidate our IT systems and increase our competitive edge in an already challenging market. It has also enabled our board of directors to make commercial decisions, quickly and with confidence”.

Nick Massarella - IT Director - Roxor Group Ltd.

Elite Group: The Expert Unified Communications and IT Services Provider.

Excellent communications and IT solutions are essential to running an effective modern business.

By choosing one expert provider for all your communications and IT needs, you will experience the same excellent level of service and support across all your communications products. This increases productivity, reduces complexity and improves profitability.

Elite Group is dedicated to delivering a comprehensive range of best-in-class, future-proof communications and IT services. We make the complex simple, so that you can access and enjoy the very best solutions quickly and easily.

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Why choose Elite Group

Secure business for Remote software and application solutions

Security

The core infrastructure is tier-one protected and meets all compliance standards, ensuring the network is safe and isolated from external threats.

Collaboration with remote Software and applications solutions

Collaboration

Applications allow users to access business communication and collaboration tools from anywhere on any device.

Productive voice Remote software and application solutions

Productivity

Allow staff to benefit from flexible working practices such as home working to boost employee productivity.

Benefit from voice Remote software and applications solutions

Profitability

A pure subscription-based model which is easily expandable meaning, you only pay for the services you are consuming.