18th March 2020Back To News
We understand the critical role Elite Group will play during this time, where reliance on technology, communications and remote working solutions is greater than ever. To ensure you have the right information and access to solutions, please contact your Account Manager, who will be able to support you and provide you with the relevant information.
We know you’ve likely been inundated with communications like this one. Even so, we wanted to share some of the steps Elite is taking to maintain business continuity and support for our customers.
How we’re supporting customers and providing uninterrupted service
As a technology company, we have the inherent advantage of having the tools and processes in place to continue our business operations uninterrupted. We have invoked our remote working policy which is now fully operational and will continue to conduct business as usual.
How we’re keeping Elite Group employees safe
The Elite team is healthy and focused on mitigating any disruptions during this stressful time. Our Leadership Team has executed a business continuity plan with guidelines for working and managing teams remotely. We are ready and confident that the Elite Group teams and infrastructure will allow us to continue to support you, our customers, with the same level of quality that we do today.
In line with government recommendations, we have also suspended all non-essential company travel. We will keep you updated and communicate any new information on our website and social media channels, as the situation continues to unfold.
We’re here to help
We understand that the current events impact us all. We are doing everything we can to ensure our employees are healthy and safe and are able to support our customers.
Please contact a member of your account management team with any questions, concerns, or requests. In addition, please feel free to contact any of our senior management team at any time.