The Elite Group Guide To Help You Through The Labyrinth Of Remote Working Solutions

10th August 2020

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The Elite Group Remote Working Guide


Elite Groups guide with remote working solutions

The Elite Group team are experts on remote working and how to navigate your way through to a solution that best suits your business.

It’s been said over and over, we’re in unprecedented times and you need to have an effective communication and collaboration system with remote capabilities to maintain productivity and efficiency’.

But what does that really mean for most businesses? Simply put, it means as a business you need a solution of communicating internally and externally that works efficiently and effectively for your specific needs, not just something straight out of the box. For some, it may only mean collaborative software, others a Hosted Desktop with a managed service and for others, it will be a cloud-based system with full Hosted Telephony and Unified Communications and all the associated bells and whistles. Either way, it all works effectively depending on your business needs and how the system is implemented and utilised.

It’s not a one size fits all’ proposition for businesses, and that’s where we have the knowledge, via years of experience and industry-leading partners, to deliver bespoke packages for each individual business.

Our suite of UC products combined with our support and knowledge means all businesses can adopt the same level of remote UC as anyone else, however, understanding it and trying to find a way through the maze isn’t always easy. So, let’s take a journey through the labyrinth.


Point A On The Map – Unified Communications

If you look up unified communications in your browser this is what you will find.


Unified Communications

Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.


At the end of the day, UC is just the right combination of communication tools that make your business flow with more efficiency and productivity – pretty simple.


Point B – Hosted Desktop, Your Virtual Office.

A Hosted Virtual Desktop solution centralises your data, lowers IT operating costs and makes communication between employees in different offices, even different countries, simple. When you opt for a Hosted Desktop solution, you benefit from the very latest technology, including the most up-to-date security features.

Choosing a Hosted Virtual Desktop model will reduce time spent managing and maintaining your IT systems and fixed monthly pricing makes budgeting easier than ever. By eliminating the need to purchase new hardware and software you avoid investing in depreciating assets and will be able to better allocate resources more strategically.

Maximise the productivity of your staff by enabling full access to your business systems from anywhere, on any device. Our research shows that businesses who deploy the Elite Virtual Hosted Desktop significantly increase staff productivity between 10% and 25%.

This is because they have access to their full suite of applications and data wherever they are. The Elite Virtual Hosted Desktop also provides your business and staff with the flexibility to work the hours that suit them most.


Point C – Cloud Based – Not Just Pie In The Sky!

A cloud-based service allows the ultimate in flexibility and redundancy for any business. Today most of us use cloud-based software and apps in all parts of our personal lives from social media through to banking and more.

For business, this allows for less hardware, greater flexibility and scalability. So, your physical location can change with no interruption to continuity as well as having far greater backup redundancy utilising remote data centres. Not only can you store information centrally off-site, but your employees are also able to collaborate with ease, accessing, editing and sharing from anywhere with greater productivity and efficiency.

Cloud-based software is always up to date with the latest versions and much easier to scale up or down depending on business needs, maintaining market competitiveness. It’s great for small to medium businesses enabling them to be nimble and act fast should anything change without the need for expensive outlays.

Lost/damaged laptops and hardware are a business expenditure headache and potentially greater than the loss of an expensive piece of hardware is the loss of the sensitive data inside it. Cloud-based systems offer greater security when this happens because your data is stored in the cloud, you can access it no matter what happens to your hardware.


Point D – Microsoft 365 – Innovative Office Apps, Intelligent Cloud Services

Microsoft 365 allows you to connect employees to the people, information, and content they need, improving productivity and transforming collaboration in your business.

Get access to the right applications for your business, ensuring greater levels of productivity while maintaining the high levels of security needed so your employees and your business is safe. Our dedicated team of technical consultants will help you navigate the world of Microsoft licencing, ensuring you are compliant, and it’s set up correctly from the start – ready to go!

Transform the way you manage your business and simplify the way work gets done with modern tools that streamline business processes.

Microsoft 365 comes with all the office apps. Stay up to date with the latest versions on any device. Connect with customers and staff using Outlook and Exchange. There are endless reasons to choose 365 and the benefits vary from business to business depending on how you work and what your business requirements are.

Having access to creative tools such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams and more allows your business to achieve great results.

The ability to access numerous Microsoft Office tools on different devices allows your business and employees to work productively in a flexible manner which inevitably increases business profitability.

With access to a range of security tools to ensure your data is kept safe, including encryption, anti-virus and anti-spam software, Microsoft 365 offers a secure system to keep your business protected.

With safeguards in place to protect data, your business has peace of mind that if devices are lost or stolen, data is secure.

Migrating to Microsoft 365 is a smooth process, we take you through the process step by step to ensure nothing impacts business as usual.


Point E – Collaboration – Creating A More Productive Workforce

Collaboration software is what unifies staff internally without having to be in the same office location. It allows for documents and other information to be shared effectively without the need for constant oversight.

Businesses with multiple sites can come together far more effectively via video conferencing and file sharing without having to be concerned about geographical interference. Remote workers are no longer isolated with just email and phone, they’re effectively just in a virtual office.

The use of the latest in tech, like collaborative systems, also has the added benefit of attracting today’s modern workforce who are looking for companies leading the way offering better flexibility and balance.


Point F – It’s Greener!

Daily emissions of greenhouse emissions plunged 17% by early April compared with 2019 levels, according to the first definitive study of global carbon output this year.

The findings show the world has experienced the sharpest drop in carbon output since records began, with large sections of the global economy brought to a near standstill. When the lockdown was at its most stringent, in some country’s emissions fell by just over a quarter on average, while In the UK the decline was about 31%.

Now that were are emerging from the other side of lockdowns a rise in levels is inevitable however, businesses have an opportunity to play a major part in slowing this increase by adopting the latest tech. Allowing employees to continue working remotely, in turn decreasing their own carbon footprint allows businesses not only do more for the planet but continue their own efficiencies and productivity.

Utilising tech like hosted desktop and hosted phone systems allows for greater flexibility for many companies reducing not only emissions via employee travel but reduces costs and emissions from commercial buildings. Not only does remote working reduce carbon footprints it has an impact on the drain of natural resources via the reduction in oil etc used for vehicles and public transport.

Elite Group has numerous options when it comes to supporting remote working environments like ‘Teams Talk’ and Microsoft 365 combined with Hosted Virtual Desktop. Investing in the right technology and innovations can help your business grow, increasing performance and profitability creating a brighter, greener future for everyone.


Final Destination

So, the path through the maze isn’t simple if you are trying to navigate it yourself. There are numerous solutions for Unified Communications with remote capabilities, and you should be wary of a ‘one size fits all’ approach. While some collaborative software may suit some, it will not suit others and the same goes for hosted desktop and other communications/technology solutions.

In all, it can still be a difficult proposition for many to understand the benefits of a flexible, remote UC system and that’s why there are many options out there for help. We provide an individualised service, with support, that means we can draw on our many partners to provide a bespoke communication system for any business no matter what the size or location.


Elite Group is one of the UK’s leading unified communication providers, supplying reliable and professional IT and telecoms services to organisations seeking Business Mobile, Cloud, Networking, Connectivity, and Telephony solutions. 

For more information on how Elite Group can power your unified communication solutions, call us or request a quotetoday