News & Insights

Why CX is an Important Part of Mergers and Acquisitions


Looking to sell your business in 2021? We could provide the solution. We have an expert acquisition team and we take the time to fully get to know you, your business and its needs. You are in control and our inclusive approach ensures that you are regularly updated throughout the process. If there is anything you don’t like or you decide that Elite are not the right buyer, you can walk away from the process at any time. Get in touch today to find out more about our acquisitions process.

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Time to take a look back at our Employee Awards from 2020 – The Lockdown Team Award

28th January 2021

Our Lockdown Team Award Winner was the Software Development Team.  The accolade was in recognition of the team who best adapted to lockdown and raised their standards along the way. We sat down wit...

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Time to take a look back at our Employee Awards from 2020 – The Customer Experience Award

26th January 2021

There is a spotlight on Customer Experience at the moment and our winner for this award, Nathan Fisher is a shining example in a hotly contested category. This accolade was awarded to the employee w...

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Do you need an international phone number for your business and what are your options?

22nd January 2021

International phone numbers allow any business to compete in any market, worldwide. In the past, consumers would know from your phone number that geographically and physically you had no presence in...

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A behind the scenes chat with James Dawson, Head of Software Development at Elite Group

21st January 2021

James Dawson is our Head of Software Development and explains how his team of developers came up with this innovative solution.  Recently we discussed the innovative software App, developed...

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Celebrating success – The Elite Group way

19th January 2021

From ‘Employee of the year’ to ‘Unsung Hero’, Elite Group’s Employee Awards Celebration provided the ideal opportunity to properly recognise the team’s amazing resilience and ste...

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Business phone systems, the essential starting point for improved Customer Experience

15th January 2021

The facts and figures speak for themselves when it comes to business phone systems, overwhelmingly, clients want to be treated even better than they have been in the past. Giving customers a superi...

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The ISDN Switch off is not that far off! So, what do you need to do to make the move from ISDN to SIP?

12th January 2021

In short, the process is simple and pain free with the benefit of improved cost savings, increased productivity and numerous other advantages. By choosing one expert provider for all your technology, ...

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Hosted phone systems – What’s all the fuss about and what do they do for business communications?

8th January 2021

Elite Group can deliver a range of options for businesses when it comes to hosted phone systems. With over 20 years’ experience in the communications and IT industry, Elite Group has the knowledge a...

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Looking to sell your business in 2021? Elite Group founder and owner, Matt Newing, talks about maximising your exit value

7th January 2021

Having previously completed several successful acquisitions over the company’s 20-year history, we have the experience and knowledge necessary for a smooth acquisition, as well as the ability to suc...

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