News & Insights

In a recent study by OFCOM, it was revealed that businesses across the UK are increasingly moving away from landlines. In 2010, UK firms had more than 10 million landline numbers, but by the end of la...

Like most “-aaS” acronyms, the “aaS” in “DaaS” stands for “as-a-service”.  But what about the “D”. Well, that stands for “desktop”. Put it all together and we get “desktop-a...

Technology is moving fast. But some things never change. One of those things is the ability to make and receive voice communications. Despite new technologies such as email, SMS and video-calling ...

The Comms National Awards is the UK communication industry’s biggest and most prestigious recognition programme. Founded in 1999, the CNAs were established to recognise quality across the channel s...

MPLS is dead. That’s the word on the street (or more likely in the boardroom). But is it true? Has the time of MPLS really been and gone? Although some are claiming that MPLS is fast becoming a red...

As a business mobile provider we often talk to customers who have experienced poor customer service and aftercare once the initial contract has been signed with their previous supplier. A business ...

More and more businesses are opting for a hosted desktop solution. Going hosted confers many business benefits. In this article, we list eight of them. But first, it is worthwhile giving an overview ...

According to the Ofcom’s recent report, SMEs’ Communications Needs, many SMEs have concerns about migrating to VoIP – even though there are significant advantages to doing so. According to the ...

The internet plays a crucial role in the way the majority of businesses operate today. But the telecoms and communications world is a confusing one. And this means that many business owners are using ...