News & Insights

What Is Perimeter Security? The Basics And Why We Need It.

10-Jul-2020

Perimeter Security technologies provide a range of security services from basic firewall protection through to end-to-end security for your network and business. Why do we need security systems for our networks? The statistics speak for themselves.

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Why Choosing The Right Phone System Is Critical For New Businesses

25th October 2018

Even though email, instant messaging, chat and social media have given businesses more ways than ever to interact with customers, voice communication is still integral to business success. That’s wh...

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How Fast Does My Business Broadband Connection Need to Be?

22nd October 2018

Compared to traditional dial-up modem access, broadband is nothing short of magic. Those of us old enough to remember the days of dial-up up will know only too well the pains of a slow internet con...

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Is Your Call Centre Call Recording Process Legal?

16th October 2018

Call recording allows you to identify strengths and weaknesses in agents’ performance, enrich training sessions with real-world examples, facilitate goal setting, track progress and, ultimately, imp...

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SIP Trunking: 8 Things You Should Know

8th October 2018

You may have heard of SIP trunking. You may not. Either way, we’re sure we can teach you some valuable things about SIP technology. SIP trunking is a communications technology. Specifically, SIP tr...

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Is the UK Shifting to a Mobile-Centric Workforce?

5th October 2018

In a recent study by OFCOM, it was revealed that businesses across the UK are increasingly moving away from landlines. In 2010, UK firms had more than 10 million landline numbers, but by the end of la...

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What Is DaaS? (Desktop as a Service ) And Do You Need It?

1st October 2018

Like most “-aaS” acronyms, the “aaS” in “DaaS” stands for “as-a-service”.  But what about the “D”. Well, that stands for “desktop”. Put it all together and we get “desktop-a...

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VoIP or PSTN? Cloud-Based or Onsite? What Type of Phone System Is Best

20th September 2018

Technology is moving fast. But some things never change. One of those things is the ability to make and receive voice communications. Despite new technologies such as email, SMS and video-calling ...

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Elite Group Reaches Finals for Three CNA Awards

17th September 2018

The Comms National Awards is the UK communication industry’s biggest and most prestigious recognition programme. Founded in 1999, the CNAs were established to recognise quality across the channel s...

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MPLS in 2018: Is MPLS Dead?

12th September 2018

MPLS is dead. That’s the word on the street (or more likely in the boardroom). But is it true? Has the time of MPLS really been and gone? Although some are claiming that MPLS is fast becoming a red...

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